About this role
Job title: Assistant Manager m/w/d - ATRIO, Hollister
About the Role The Assistant Manager is a multi-faceted leadership role blending business strategy, operations, and people management to drive sales and deliver best-in-class customer service. This position oversees daily store operations (opening/closing, driving efficiency) and brings creative expertise through floorset updates, styling recommendations, and product knowledge; it also leads recruiting, training, and development with a promote-from-within philosophy to grow future store leaders.
What You'll Do
- Perform Opening and Closing Routines.
- Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role.
- CEFR B2 Fluency in English & German, required.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast-paced and challenging environment.
Compensation & Benefits
- Quarterly Incentive Bonus Program
- Paid Time Off
- Definite Contract and Indefinite Contract
- Merchandise Discount
- Comp days and floating holiday
- Paid Volunteer Day per Year, allowing you to give back to your community
- Associate Assist