About this role
Job title: Assistant Manager - MOKO, Hollister
About the Role
The Assistant Manager combines business strategy, operations, creativity, and people leadership to drive sales and deliver best-in-class customer service. They oversee daily store operations, including opening/closing routines, floorset updates, and product knowledge, while also leading recruiting, training, and staff development. With a promote-from-within philosophy, this role prepares future leaders of the store.
What You'll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Bachelor's degree
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic
- Possess strong communication and interpersonal skills
- Team building and ability to coach others
- Take initiative and demonstrate confidence
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Ability to show up in a fast-paced and challenging environment
Compensation & Benefits
- 13th month bonus, subject to eligibility
- Monthly Sale Incentive Bonus Program, subject to eligibility
- Medical and Dental Insurance
- Generous paid time off
- Paid Volunteer Day per Year, allowing you to give back to your community
- Merchandise Discount in all brands
- Leadership Training and Development Opportunities for Career Advancement, promoting from within