About this role
Job title: Assistant Manager - Metrocentre, Hollister
About the Role The Assistant Manager at Hollister in Metrocentre leads store performance through a blend of sales leadership, operations, and people development. This role focuses on driving sales, delivering exceptional customer service, and managing daily store operations while modeling Abercrombie & Fitch Co. values and a promote-from-within career path.
What You'll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- Fluency in English
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast-paced and challenging environment
Compensation & Benefits Salary: The starting rate is £29,120.00 annually (recruiting pay range £29,120.00 - £29,120.00). The starting rate and range may be modified in the future. Benefits include Quarterly Incentive Bonus Program, Paid Time Off, Indefinite Contracts, Paid Volunteer Day per Year, Merchandise Discount, Private Medical Insurance, Life and Disability Insurance, Associate Assistance Program, Paid Parental and Adoption Leave, Pension Plan with Company Match, and Training and Development Opportunities for Career Advancement. We promote from within and support a global team.