Assistant Manager - Kalverstraat

Job title: Assistant Manager - Kalverstraat

About the Role The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They oversee daily store operations including opening and closing routines and driving efficiency in all store processes. They leverage their creative expertise through floorset updates, styling recommendations and product knowledge. They are talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You'll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

• Bachelors Degree OR one year of supervisory experience in a customer-facing role.
• CEFR B2 Fluency in English & Dutch, required.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Compensation & Benefits

• Starting rate 36,000.00€ annually (i.e., the recruiting pay range for this position is 36,000.00€ - 36,000.00€ annually).
• Quarterly Incentive Bonus Program
• Paid Time Off
• Definite Contract and Indefinite Contract (Indefinite contract available after two definite contracts of 90 and 180 days)
• Merchandise Discount
• Meal tickets
• Commuter Allowance
• Paid Volunteer Day per Year, allowing you to give back to your community
• Associate Assistance Program
• Training and Development Opportunities for Career Advancement, we believe in promoting from within
• A Global Team of People Who'll Celebrate you for Being YOU