About this role
Job title: Assistant Manager - IL Centro, Abercrombie & Fitch
About the Role The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. They drive sales by analyzing the business and providing best-in-class customer service, oversee daily store operations including opening/closing routines, and drive efficiency in store processes. They leverage creative expertise through floorset updates and product knowledge, and lead talent initiatives from recruiting to development. This role supports a promote-from-within culture with opportunities to grow into future store leadership.
What You'll Do
- Perform Opening and Closing Routines
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations
- Conduct staffing and scheduling operations and payroll management
- Train and develop the non-management staff
- Demonstrate product knowledge and brand awareness, while driving sales
- Build and maintain visual displays
- Analyze reporting to inform decision making
- Protect store assets & perform inventory control
- Operate Register/Point of Sale systems
- Fulfill OMNI Channel Orders
- Represent the Brand and Exemplify Company Culture and Values
What We're Looking For
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role
- CEFR B2 Fluency in English & Italian, required
- Maintain a strong customer focus
- Knowledge of current fashion trends
- Drive to achieve results and exhibit a strong work ethic
- Possess strong communication and interpersonal skills; team-building and ability to coach others
- Take initiative and demonstrate confidence
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Ability to show up in a fast-paced and challenging environment
Compensation & Benefits
- Starting salary: €31,555 per year (as stated in the posting)
- Quarterly Incentive Bonus Program
- Additional Paid Time Off
- Paid Volunteer Day per Year
- Merchandise Discount
- Associate Assistance Program
- Training and Development Opportunities for Career Advancement (promotion from within)
- Meal Tickets (after 90 days)
- Visa/work authorization considerations may apply