About this role
ABM Industries
We are seeking an experienced and dependable Assistant Account Manager to help lead janitorial operations across a multi-site customer account. This position works closely with the Account Manager to support a team of approximately 63 employees across 13 locations, helping ensure excellent customer service, consistent operations, proper staffing, safety, and quality standards.
This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys developing teams, and is comfortable balancing employee needs, customer expectations, and day-to-day operational priorities.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management
Responsibilities
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Support daily janitorial operations across multiple customer locations.
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Assist with supervising, coaching, training, and developing frontline employees and supervisors.
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Help coordinate recruiting, onboarding, staffing, and training activities.
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Build and maintain positive customer relationships through professional and responsive communication.
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Monitor work orders and service requests to ensure issues are addressed promptly and within established timelines.
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Support safety initiatives, including training, incident reporting, injury reporting, and near-miss documentation.
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Monitor cleaning supplies and equipment and assist with inventory and purchasing needs.
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Help maintain consistent service and quality standards across all locations.
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Travel between customer locations as needed.
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Serve as a secondary point of contact and provide additional account coverage when the Account Manager is unavailable.
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Job Information
Position Type:
- Full Time