About this role

Assistant Manager Housekeeping

Location: ibis New Delhi Aerocity, New Delhi, India

Job Description

Primary Responsibilities

Operation

Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team
Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
Supervise public areas
Replenish guest supplies and ensure that guests requests are promptly attended to
Attend to reports on damage or malfunction in hotel rooms
Maintain equipment in proper state of cleanliness
Maintain a section floor report
Conduct regular room checklists
Report unusual behavior/activities on floors to Executive Housekeeper
Record room status in allocated section accurately
Assist Executive Housekeeper in assessing team members’ attendance and performance
Other Responsibilities
Be well versed in hotel fire & life safety/emergency procedures
Attend all briefings, meetings and trainings as assigned by management
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management
Establish and maintain effective employee working relationships

Degree or Diploma in Hotel Management
Good oral proficiency in English language
Minimum 1 year of experience in a similar capacity
Ability to speak other languages and basic understanding of local languages will be an advantage
Additional Information
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Results and service oriented with an eye for details
Ability to multi-task, work well in stressful & high-pressure situations

Assistant Manager Housekeeping