About this role
About the Role As an Assistant Manager at Playa Bowls, you’ll act as an extension of management, trusted to run the shop in management's absence. You’ll delegate tasks, lead opening/closing shifts, manage inventory, and handle refunds and customer issues to support a fast-paced, community-focused environment.
What You'll Do
- Manage and maintain the quality of food, discarding product when necessary
- Delegate work to employees in an appropriate and responsible manner
- Lead opening and closing shifts
- Manage and issue refunds
- Solve customer issues in a polite and professional manner
- Manage and record inventory levels throughout the shift and at the end of the night
- Count the register, safe, and deposit
- Communicate with management regarding issues throughout the shift
- Ensure all tasks are completed in a timely manner and in accordance with company standards
- Live the Playa Bowls mission, purpose, and values
What We're Looking For
- Positive attitude and team player
- Ability to delegate tasks and lead shifts (opening/closing)
- Experience in fast-paced retail/food environment
- Weekend availability and flexible schedule
- Ability to lift 25-40 lbs and retrieve items from shelving/fridge/under counters
- Comfortable in potentially loud environments and able to move around the venue
- Strong communication and problem-solving skills with customers and management
Nice to Have
- Experience with Point-of-Sale (POS) systems
Compensation & Benefits
- Hourly wage: $22-$24 per hour, plus tips
- Benefits and perks: Playa Bowls training program, Playa Discounts, development opportunities, a fun work environment