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Assistant Manager- Front Office
PULLMAN
onsite
Pullman Sydney Hyde Park, Darlinghurst, Australia Posted Sep 8, 2026
About this role
Pullman Sydney Hyde Park – Assistant Manager- Front Office
Your responsibilities will include:
- Assist and oversee the day-to-day operations of the Front Office team.
- Supervise and monitor team members with true leadership ability that motivates the entire team.
- Ensure the smooth and efficient running of the Hotel's operation in absence of Senior Management with a high level of customer service provided at all times.
- Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
- Process and assist with check-in and check-out of guests when needed.
- Respond to and coordinate emergency situations.
Qualifications
The requirements and skills for the job will be:
- Relevant experience in the hotel industry.
- Strong working knowledge of Opera/ Opera Cloud, Microsoft Outlook and Microsoft Office
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