Assistant Manager - Digital & AI Transformation Lead - Tech Consulting - EY Mauritius

EY Mauritius

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The exceptional EY experience. It's yours to build.

You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the job

With a strong understanding of our clients’ end‑to‑end business landscape, EY helps organizations shape and deliver initiatives that create meaningful and sustained value. Our focus is on enabling change where it matters most—by combining strategic insight, modern platforms, data and AI capabilities, and disciplined delivery to solve complex business challenges.

We work with leading organizations across the region, supporting large‑scale programs that span strategy definition, experience design, platform enablement, analytics, automation and enterprise change. As our Digital, Data & AI capabilities continue to evolve, we are investing in advanced technologies and high‑calibre talent to support clients through increasingly complex transformation journeys.

This is an opportunity to join the practice at a pivotal time-working on high‑impact programs across industries, advising executives, collaborating with diverse teams, and playing a hands‑on role in turning intent into execution and measurable outcomes for our clients.

The opportunity: your next adventure awaits

Technology Consulting business is a fast-growing sub-service line within EY’s Consulting service line. A dynamic group focused on providing high-value independent, trusted advice to clients, with a focus on transformation programmes.

The Digital Business Advisory Practice partners with clients to define, enable, and deliver end‑to‑end Digital, Data and AI transformations, helping organizations modernize their operating models, platforms, and ways of working to deliver measurable business value. Working closely with our industry teams and leveraging The EY brand as an independent, trusted advisor, we support our clients across the full transformation lifecycle, including:

• Digital, Data & AI Strategy and Transformation Roadmaps: Defining digital, data and AI vision, strategy and transformation roadmaps aligned to business objectives and value realization.
• Customer

Experience

• Transformation: Designing and enabling digitally enabled, data‑driven customer and employee experiences across channels, leveraging analytics, AI and personalization.

• Intelligent Automation & AI Enablement: Identifying, designing and supporting delivery of automation and AI use cases optimizing operations while embedding appropriate governance and controls.

• Operating Model, Governance & Delivery Enablement: Designing target operating models, delivery structures, and governance for digital and AI programs

• Digital Portfolio, Program & Project Delivery: Leading and supporting end‑to‑end delivery of digital and AI initiatives—from use‑case definition and solution design through to implementation and benefits tracking.

• Journey Design & Business Case Development: Defining future‑state journeys by establishing the why, what and how of change, and supporting the development of clear business cases and investment rationale.

• Integrated Delivery & Cross‑Capability Collaboration: Working with teams across data, cyber, cloud and platform capabilities to pursue and deliver end‑to‑end engagements that bring client strategy and vision to life.

• Enterprise Uplift & Value‑Driven Solution Design: Designing and executing uplift programs, solution approaches and roadmaps that are pragmatic, value‑focused, and cost‑effective, aligned to client priorities.

• Data Readiness For AI: Support organizations in assessing and strengthening data foundations for AI adoption, ensuring readiness across data availability, quality, governance, ownership, and operating models to scale use cases through an AI Centre of Excellence.

• We are looking for an experienced Lead with a strong track record in delivering large‑scale change programs, operating in a Business Advisory context with large, recognised organizations in Mauritius and/or internationally. The role requires a practitioner who can bridge strategy and execution, with hands‑on experience supporting platform‑led and advanced analytics–driven initiatives .

• Regular travel, locally and internationally, may be needed as part of the day-to-day client work, and at times work from the client site or other EY offices. Our hybrid working practices along with flexible working arrangements will be in place to help you manage the requirement for travel and achieve a lifestyle balance.

• This is a project lead role guiding clients on their Digital, Data, IT and digital vision, strategy, architecture, and transformation roadmap as they embark on and build their digital and AI journey. Most of your time will be spent embedded with our clients’ team and we’ll look to you to provide them with a unique business perspective on how they must continue to innovate, mitigate risk, and remain competitive with digital capability and technologies in this ever-changing industry.

• Your Key Responsibilities

• As an Assistant Manager, you’ll spend most of your time managing and working with a wide variety of clients to deliver professional services and managing business development activities on strategic and global priority accounts.

• Client Engagement & Trusted Advisory: Build strong, long‑term relationships with clients by acting as a trusted advisor on large‑scale change initiatives, helping leadership translate business priorities into actionable programs and measurable outcomes.

• Digital & AI Program Delivery: Lead and support the delivery of enterprise initiatives across platforms, analytics, automation and AI covering use‑case shaping, delivery coordination, dependency management, and benefits tracking across complex environments.

• Strategic Shaping to Execution: Bridge strategy and execution by supporting clients from vision and roadmap definition through to implementation, ensuring initiatives are pragmatic, sequenced, and aligned to business value.

• Experience, Journey & Business Case Design: Work with clients to define future‑state customer and employee journeys, clearly articulating the why, what and how of change, and supporting the development of robust business cases and investment rationale.

• Operating Model & Governance Enablement: Support the design and embedding of delivery operating models, governance structures, and decision frameworks to enable effective execution across portfolios, programs, and AI‑enabled initiatives.

• Cross‑Capability Delivery Leadership: Collaborate with teams