Assistant Manager

Cashbuild – Seshego, Limpopo, South Africa

A challenging role for an Assistant Manager who will protect and grow profitable market share within a store, in alignment with Store, Division and Company strategy. This position supports the Store Manager across key areas including strategic planning, customer service, asset control, human resources, safety, merchandising, and profitability.

Responsibilities

• Assist the Store Manager to develop, implement, and manage a Store Business Plan aligned with the overall Company strategy and approved initiatives.
• Support growth of market share and achievement of sales budgets and category growth objectives.
• Promote customer loyalty programs and ensure efficient distribution of advertising material.
• Develop proactive action plans to protect market share when competitors enter the market.
• Assist with implementing and monitoring the Customer Service strategy, maintaining customer audits above 95%, and ensuring a reliable, prompt customer delivery service.
• Grow and maintain the VIC client base and assist in achieving transaction budgets and range improvements based on market needs.
• Address customer surveys and implement action plans where required.
• Assist with stock control, shrinkage reduction, PIC process, stock takes, stock movement, and security measures.
• Help manage cash assets, including debtors, petty cash, daily banking, cash shortages/overs, and card payments.
• Support the maintenance and protection of fixed assets such as racking, signage, equipment, IT systems, and the secure safe.
• Contribute to human resource management by assisting with recruitment and induction, training and development, succession planning, manpower planning, labor relations, and communication with the Employee Committee.
• Ensure compliance with safety standards under OHSA or local legislation, including safety checklists, safety representative appointments, incident reporting, and incident recordkeeping.
• Maintain store trading standards, including housekeeping, merchandising, planograms, and yard/parking area upkeep.
• Support profitability efforts by helping to meet operating income budgets and adhere to the financial model, benchmarks, and budgets.
• Contribute to internal audit standards and the implementation of corrective actions and controls.

Requirements

• Grade 12 with at least two years of retail management experience.
• Valid driver’s license and valid ID or work permit (local).
• Strong accounting, leadership, and administrative skills.
• Ability to work under pressure and be computer literate (basic computer literacy).
• Own transport and cell phone.
• Sound knowledge of health and safety aspects in line with local (OHSA) and/or neighboring countries’ legislation.
• Strong human resources skills and ability to manage employee relations.
• Willingness to take initiative and contribute to a fast-moving consumer goods environment.
• Residence or ability to operate in Seshego, Limpopo, South Africa.