About this role
Job title: Assistant Manager - Braintree Village, Hollister
About the Role The Assistant Manager is a multi-faceted role that combines business strategy, operations, creativity, and people management. They drive sales results by analyzing the business, providing best-in-class customer service, and overseeing daily store operations. This role also focuses on talent development and embodies the brand culture to grow into future leadership within the store.
What You'll Do
- Perform Opening and Closing Routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Bachelor's Degree OR one year of supervisory experience in a customer-facing role.
- Fluency in English.
- Maintain a strong customer focus.
- Knowledge of current fashion trends.
- Drive to achieve results and exhibit a strong work ethic.
- Possess strong communication and interpersonal skills.
- Team building and ability to coach others.
- Take initiative and demonstrate confidence.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Ability to show up in a fast-paced and challenging environment.
Compensation & Benefits
- Quarterly Incentive Bonus Program
- Paid Time Off
- Indefinite Contracts
- Paid Volunteer Day per Year
- Merchandise Discount
- Private Medical Insurance Available
- Life and Disability Insurance