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Assistant Manager - Billing Operations

ICUC Social
Bangalore Posted Nov 12, 2026
Full-time

About this role

The purpose of this role is to supervise the execution of standard Operational Finance activities for the market. The role will include identifying and executing continuous improvement initiatives.

Job Description:

Key responsibilities

  • Implements process controls to ensure Operational Finance deliverables are achieved on an accurate and timely basis

  • Reviews process documentation ensuring compliance to policies and audit requirements

  • Effectively supervises the team and its deliverables including execution on key process performance indicators

  • Identifies continuous process improvement initiatives and implements best practices to achieve operational efficiencies

  • Effectively identifies risk and manages escalations with key stakeholders where process deficiencies are identified

  • Supervises provision of accurate, timely information to support external, internal and client audits

  • Manage the monthly financial process and will work with internal team (planning, activation, and billing team) as well as the client

  • Discuss reporting, questions related to billing, resolve variances in billed vs. planned, and close out quarterly PO’s 90 days after MOS

  • Keep track and monitor active PO’s / authorizations

  • Ensure discrepancies are resolved within 90 days after MOS

  • Provide timely, accurate and meaningful information and reports to AOR Leadership Team and to client. Monthly & Quarterly reporting required by the client.

  • Develop and Manage group operations systems and controls, policies and procedures

  • Assist with internal and external audits

  • Build trusting, collaborative relationships with clients and the AOR Leadership Team

  • Stay on top of business and client/agency concerns to head off issues early

  • Invest time to investigate opportunities in order to provide better reporting and analysis support

  • Ensure collaboration among all groups; fosters great teamwork

  • Provide appropriate management updates and solicit feedback and direction when appropriate

  • Ensure key information is provided to team regarding client/internal agency issues, changes in account status, etc.

  • Actively keep current with industry trends, tools – systems, research, resources and associations

  • Respond appropriately when presented with problems and issues

  • Seek lasting solutions rather than quick fixes

  • Ensure appropriate Finance/Accounting staff utilization

  • Provide guidance to team members and nurture/promote team environment

  • Train, motivate, and develop new Assistants/Associates on the billing/budget management procedures

  • Construct and deliver accurate, honest and timely performance management documents

  • Skills and Experience

  • 8 to 10 years’ experience in Agency Media Operations – developing and managing process, policy and procedure

  • Knowledge of accepted accounting principles and practices

  • Knowledge of auditing principles and practices

  • Demonstrate and utilize strong systems and analytical skills

  • Ability to demonstrate a strong attention to detail, exhibit solid business instincts, and thrive in fast-paced environment

  • High-level proficiency in MS Word, PowerPoint, Excel and Outlook

Location

Bangalore

Brand:

Bcoe

Time Type:

Full time

Contract Type:

Permanent

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