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Assistant Manager

Abercrombie & Fitch Co
Madrid, Spain
On-siteEUR 27,500 / year

About this role

Job title: Assistant Manager

About the Role The Assistant Manager is a multi-faceted role that blends business strategy, operations, creativity, and people management. They drive sales results through analysis, customer service excellence, and oversight of daily store operations, including opening and closing routines. They also lead merchandising, training, and development, with a promote-from-within philosophy toward future store leadership.

What You'll Do

  • Perform Opening and Closing Routines.
  • Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
  • Conduct staffing and scheduling operations and payroll management.
  • Train and develop the non-management staff.
  • Demonstrate product knowledge and brand awareness, while driving sales.
  • Build and maintain visual displays.
  • Analyze reporting to inform decision making.
  • Protect store assets & perform inventory control.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Represent the Brand and Exemplify Company Culture and Values.

What We're Looking For

  • Bachelors Degree OR one year of supervisory experience in a customer-facing role
  • CEFR B2 Fluency in English & Spanish, required
  • Maintain a strong customer focus.
  • Knowledge of current fashion trends.
  • Drive to achieve results and exhibit a strong work ethic
  • Possess strong communication and interpersonal skills.
  • Team building and ability to coach others.
  • Take initiative and demonstrate confidence.
  • Balance multiple tasks while being detail-oriented.
  • Engage in applied learning and proactive thinking.
  • Ability to show up in a fast-paced and challenging environment

Compensation & Benefits

  • The starting rate for this position is €27,500.00 annually (i.e., the recruiting pay range for this position is €27,500.00- €27,500.00 annually).
  • Quarterly Incentive Bonus Program
  • Private Medical Plan
  • Additional Paid Time Off
  • Paid Volunteer Day per Year, allowing you to give back to your community
  • Merchandise Discount
  • Associate Assistance Program
  • Training and Development Opportunities for Career Advancement
  • We believe in promoting from within
  • A Global Team of People Who'll Celebrate you for Being YOU

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