Assistant Maitre'D

vacancyopjusttionswidget.opt-Job Schedule

Full-Time

vacancyopjusttionswidget.opt-Job Type

Permanent

vacancyopjusttionswidget.opt-Brands

FAIRMONT

vacancyopjusttionswidget.opt-Job Category

Food & Beverage

jobinformationwidget.freetext.LocationText Hamilton Princess & Beach Club - A Fairmont Managed Hotel, Hamilton, Bermuda

jobinformationwidget.freetext.ExternalReference REF123597P

Assistant Maitre'D

Region

Luxury & Lifestyle

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Company Description

For more than a century, Hamilton Princess & Beach Club is Bermuda's only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues.

Here at the iconic “Pink Palace” we embrace the spirit of being unique, passionate, pleasant, while keen on turning moments into memories for our guests – the Fairmont way.

As a member of our Princess Team, all Heartists are valued and recognized, the same as our guests and local communities. Consider joining us, if you enjoy:

• Connecting guests to the extraordinary place we call home
• Discovering a broad offering of career paths
• Learning and thriving among a group of international hospitality professionals
• Being passionate about people and attentive to the world - we are globetrotters!
• Going beyond the walls of our hotel to support our community
• Taking pride in our differences

Then this could be THE perfect opportunity for you, and we cannot wait to welcome you.

WeAreHamiltonPrincess

Job Description

Summary of Responsibilities:

Reporting to the Maitre D, responsibilities and essential job functions include, but are not limited to the following:

• Consistently offer professional, engaging and proactive guest service while supporting fellow Colleagues
• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee engagement results
• Assist in the development and implementation of innovative promotional and sales events by constantly seeking out creative ways to improve service and increase business volume
• Assist with the development of menus, wine lists, specifications and standards for all beverage operations
• Facilitate Food and Beverage training as required and follow-up training programs to address any additional needs
• Train employees on all aspects of the POS system, including programming and maintenance
• Schedule and manage staff to support our service level commitments and labour cost goals and produce weekly payroll as required
• Assist with conducting shift briefings and departmental meetings ensuring that colleagues are well informed and prepared to deliver outstanding service
• Ensure that the overall cleanliness and safety of the outlet is maintained
• Assist in the preparation and execution of the annual restaurant budget, capital plan and strategic projects as required
• Develop and maintain close and effective working relationships with all supporting departments
• Follow and ensure compliance with all corporate, hotel and departmental policies and procedures
• Participate in hotel committees
• Strict adherence to all Health & Safety training, guidelines and work practices previous, during and following an epidemic (whether local or global) that are established by Accor, local government, international bodies including the World Health Organization (WHO) and Center for disease control (CDC)
• Perform any other duties, tasks, and assignments within your department as required.

Qualifications

Qualifications

• An undergraduate Food & Beverage or Hotel Management degree is preferred

• Three (3) years’ experience in a supervisory role within a luxury hotel or fine dining restaurant is required

• Must be a motivated leader with proven record of achieving high levels of guest and colleague satisfaction

• Previous training experience with new and developing teams a distinct advantage

• Proven ability to focus attention on guest needs, remaining calm and courteous at all times in demanding and fast paced environment is required

• Display high initiative requiring minimum supervision and excellent organizational and administrative skills

• Strong beverage knowledge, particularly of wines, is strongly preferred

• Excellent communication and interpersonal skills

• Proven ability to work cohesively as part of a team in a multi-cultural, diverse environment

• Knowledge of Silverware, Opera and Birchstreet is an asset

• Strong work ethic, highly responsible, reliable and the ability to work extended hours including evenings, public holidays and weekends is required

• Additional Information

Physical Aspects of Position (include but are not limited to):

• Sitting: 0-1 Hr/Day; Walking: 6-8 Hr/Day; Standing: 6-8 Hr/Day.

• Bending/Reaching: 4-6 Hr/Day; Pushing/Pulling: 4-6 Hr/Day.

• Physical effort: Does not lift weight over 50lbs.

• Visual Effort: Medium.

• Environmental Stress: Busy Atmosphere.

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• Discover a world where life pulses with passion

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

• LET

• YOUR PASSION SHINE

• We foster

• our creativity, our excellence and progressiveness. We interconnect with

• each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in

• being part of a wider global team leading the way in local sustainability

• initiatives. Working together with our communities, we will empower you to

• make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride

• in promoting heartfelt hospitality with

• a French Zest, valuing passion, excellence

• and emotional intelligence. We pioneer

• a committed and sustainable approach

• to luxury, encouraging

• openness and inclusivity. We value

• new encounters with colleagues and

• guests from all horizons with a goal

• of creating a distinctive culture together.

• JOIN US

• List #1

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