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Assistant Insurance Funds Services Representative (NY HELPS)

New York State
Endicott, NY Posted Sep 25, 2026
RemoteUSD 55,817 - 67,990 / year

About this role

Job title: Assistant Insurance Funds Services Representative (NY HELPS)

Basics

Agency Insurance Fund, State

Title: Assistant Insurance Funds Services Representative (NY HELPS)

Occupation Category: Other Professional Careers

Salary Grade: 13

Bargaining Unit: ASU - Administrative Services Unit (CSEA)

Salary Range: From $55817 to $67990 Annually

Employment Type: Full-Time

Appointment Type: Permanent

Jurisdictional Class: Non-competitive Class

Travel Percentage: 0%

Workweek: Mon-Fri

Hours Per Week: 37.5

Workday: From 9 AM To 5 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County: Broome

Street Address: 2001 Perimeter Rd. East

City: Endicott

State: NY

Zip Code: 13760

Schedule

Duties Description: Responsibilities include, but are not limited to:

  • Perform administrative tasks related to the support staff duties in the Hearing Division.
  • Schedule depositions by working with case managers, claimant's counsel, Independent Medical Examination (IME) vendors, hearing representatives, medical witnesses, outside counsel, subpoena and stenography vendors, as well as the Workers’ Compensation Board (WCB).
  • Draft subpoenas
  • File affidavits
  • Log and track depositions
  • Other responsibilities may be assigned as needed

Location

Minimum

Qualifications

For appointment via NY HELPS:

  • Four years of customer service experience that required independence in both verbal and written communication responsibilities
  • Substitution: An associate degree may substitute for two years of experience.

For competitive appointment:

  • Transfer: Current New York State employee with one year of permanent competitive class service in a title eligible for transfer under Section 70.1 of Civil Service Law. Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. Eligible titles include, but are not limited to: Administrative Assistant 1, Motor Vehicle Representative 1, Office Assistant 2, Program Aide, Unemployment Insurance Accounts Examiner.
  • Reinstatement: Candidates who have held the AIFSR title, or a transferable title, may be eligible for consideration for reinstatement.

For 55b/55c Program appointment:

  • This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the 55b/c Recruitment Resources Center.

Preferred Qualifications:

  • Experience with administrative scheduling.

  • Please be advised that the New York State Insurance Fund (NYSIF) does not offer sponsorship for employment visas to employees or potential employees. Candidates sponsored for employment by an organization should be aware of their sponsorship status and the relevant expiration date(s) of that sponsorship before applying to this position. NYSIF is not currently enrolled in eVerify, which is a requirement for certain types of employment verifications.

  • Job Specifics

  • Additional Comments: For candidates new to NYS, the starting salary for this position will be the bottom of the range displayed and is not subject to negotiation. For candidates that are current NYS employees, salaries are calculated in accordance with NYS Civil Service Law, OSC Payroll rules and regulations, and negotiated union contracts.

Fringe Benefits:

  • Competitive compensation
  • Future career growth potential
  • Open and supportive team-based environment
  • Plentiful vacation, personal, and sick time off
  • Paid state and federal holidays
  • Affordable health insurance plans
  • Dental and vision benefits provided at no additional cost
  • Retirement options
  • Public Student Loan Forgiveness (PSLF)
  • Possibility of telecommuting, flextime, and Alternative Work Schedules (AWS)

NY HELPS Program:

  • This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

  • For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

  • At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

About NYSIF:

  • For more information about NYSIF, including our mission, commitment to diversity, equity, and inclusion, and efforts to fulfill Executive Order 31, please visit www.nysif.com.

  • Some positions may require additional credentials or a background check to verify your identity.

  • Notes on Applying

  • Printable Version

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  • FAQs

  • Workers with Disabilities (55b/c) • Civil Service Exams

  • State Agencies: Department of Civil Service • Office of the State Comptroller

  • OER Link: Employee Unions and Bargaining Units

  • Exam announcements • General Information about NYS Government

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