Assistant Innkeeper / Resident Manager – Luxury Boutique Inn

Job title: Assistant Innkeeper / Resident Manager – Luxury Boutique Inn

Location: Vermont (Near Littleton, NH)

Salary: $50,000-$60,000 annually + Annual Bonus Opportunity

Housing Provided | Relocation Assistance | Paid Time Off

Position Overview

We are seeking a personable, hands-on Assistant Innkeeper / Resident Manager to support daily operations at an award-winning, 19-room luxury boutique inn in scenic Vermont. This live-in position offers the opportunity to deliver exceptional guest experiences, assist with hotel operations, and work closely with an experienced innkeeper.

The ideal candidate is a hospitality-driven professional who enjoys interacting with guests, takes initiative, and thrives in a small, team-oriented environment where flexibility and personalized service are essential.

Key Responsibilities

• Support daily inn operations, including front desk services, guest check-ins and check-outs, reservations, and guest relations.

• Serve as an on-site point of contact for guest requests, concerns, and operational needs.

• Create a warm, welcoming atmosphere through personalized guest interactions and attentive service.

• Assist with breakfast service, dining room operations, and other guest-facing responsibilities as needed.

• Work closely with the innkeeper to maintain consistent hospitality standards and smooth daily operations.

• Assist with staff coordination, scheduling, and maintaining service standards across departments.

• Manage guest reservations and maintain accurate records using property management and reservation systems.

• Respond promptly and professionally to guest inquiries, service issues, and special requests.

• Support administrative tasks, operational reporting, and basic financial procedures.

• Step into various operational roles as needed to ensure a seamless guest experience.

Qualifications

• Previous experience in hospitality, boutique hotels, inns, resorts, or guest services is preferred.

• Experience in front desk operations, guest relations, or hospitality supervision.

• Strong customer service skills with a genuine passion for creating memorable guest experiences.

• Excellent communication, organization, and problem-solving abilities.

• Comfortable using hotel reservation systems and property management software.

• Flexible, adaptable, and willing to assist across multiple departments.

• Self-motivated, dependable, and capable of handling guest concerns independently.

• Positive, approachable personality with a hands-on, team-first attitude.

• Interest in living and working in a scenic, small-town hospitality environment.

• Compensation & Benefits

• $50,000-$60,000 annual salary.

• $5,000 bonus opportunity upon successful completion of one year of employment.

• Paid time off, sick leave, and holidays.

• Opportunity for professional development and growth within a supportive hospitality organization.

• Why Join Us?

• We are a small, hands-on hospitality organization that values transparency, teamwork, accountability, and exceptional guest service. Our leadership team takes an active role in supporting employees and creating an environment where individuals can make a meaningful contribution.

• This is an excellent opportunity for an emerging hospitality leader looking to expand their operational experience, build lasting guest relationships, and grow within a distinctive luxury boutique property.

• If you're a friendly, dependable hospitality professional who enjoys making guests feel at home and is excited about living and working in beautiful Vermont, we'd love to hear from you!

• JOB ID: 183671

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• Tom Naylor