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Assistant Housekeeping Shift Supervisor - 2nd Shift

Meredith College
Raleigh, North Carolina, United States
On-site

About this role

Assistant Housekeeping Shift Supervisor - 2nd Shift

Duties

  • Daily Operations

  • Assist with coordinating daily work assignments and building coverage.

  • Assign and prioritize routine and special project work.

  • Monitor completion of assigned work and adjust assignments as operational needs change.

  • Perform quality inspections of completed work.

  • Assist with event support and project scheduling.

  • Ensure custodial supplies and equipment are available and properly maintained.

  • Leadership

  • Provide day-to-day direction and guidance to housekeeping staff.

  • Train new employees in cleaning procedures, equipment operation, and safety practices.

  • Demonstrate proper custodial methods and departmental standards.

  • Assist with onboarding new employees.

  • Promote teamwork and positive employee relations.

  • Communicate departmental expectations and operational updates.

  • Custodial Support

  • Perform all duties of a Housekeeper II as operational needs require.

  • Assist with specialized floor care and project work.

  • Respond to customer requests and building concerns.

  • Safety & Compliance

  • Monitor compliance with departmental procedures and safety regulations.

  • Report equipment issues and facility deficiencies.

  • Assist with incident documentation.

  • Support emergency response and inclement weather operations.

  • Administrative Support

  • Assist the Shift Supervisor with attendance monitoring, supply inventories, work orders, and operational documentation.

  • Provide input regarding employee performance and training needs.

  • Perform other duties as assigned.

Qualifications

  • Knowledge, Skills, and Abilities:

  • Thorough knowledge of custodial methods and cleaning standards.

  • Ability to lead and motivate employees.

  • Ability to organize work assignments and prioritize competing demands.

  • Ability to inspect work for quality.

  • Strong interpersonal and customer service skills.

  • Ability to resolve routine workplace issues.

  • Ability to follow verbal and written instructions.

  • Ability to communicate effectively and professionally both verbally and in writing.

  • Proficiency with custodial equipment and cleaning chemicals.

  • Education & Experience:

  • Minimum of 1 year of progressively responsible custodial experience.

  • Supervisory or lead experience preferred.

  • Demonstrated leadership and organizational skills.

  • Experience in training or leading employees preferred.

  • Working conditions & physical demands:

  • Works in moderate noise all around campus, indoor and outdoor.

  • Frequent standing, walking, bending, use of repetitive motions and operating cleaning equipment.

  • Often lifts 10-50 lbs objects.

  • May be required to work during periods of inclement weather.

  • May be required to work weekends.

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