About this role
Assistant Housekeeping Manager
Location: Grand Plaza Mövenpick Media City, Dubai, United Arab Emirates
We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team in Dubai, United Arab Emirates. As a key member of our housekeeping department, you will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction in our hotel.
- Assist in managing daily housekeeping operations, including room inspections, public area cleanliness, and inventory control
- Collaborate with the Housekeeping Manager to develop and implement cleaning schedules and procedures
- Supervise and train housekeeping staff, ensuring adherence to hotel standards and safety protocols
- Conduct regular inspections of guest rooms, suites, and public areas to maintain quality standards
- Manage VIP arrivals and special requests, coordinating with the Front Office department
- Monitor and control inventory of cleaning supplies, linens, and guest amenities
- Implement and oversee maintenance and repair programs for guest rooms and public areas
- Assist in budget preparation and cost control measures
- Ensure compliance with health and safety regulations
- Respond promptly to guest inquiries and concerns, maintaining a high level of customer service
- Stay informed about industry trends and innovative cleaning techniques
Qualifications
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Qualification in Hotel Management with a diploma or equivalent certification
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Minimum of 4 years of experience in a similar role within the hospitality industry
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Strong proficiency in Microsoft Office, particularly Excel and Word
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Excellent knowledge of hotel standards, business practices, and housekeeping operations
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Outstanding leadership and team management skills
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Exceptional communication and interpersonal abilities in English
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Proven experience in staff training and development
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Strong problem-solving and decision-making capabilities
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Meticulous attention to detail and ability to multitask in a fast-paced environment
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Knowledge of floral decoration, materials, fabrics, and flooring
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Physical stamina to work across various hotel areas and respond to visual and auditory cues
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Flexibility to work different shifts, including weekends and holidays
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Familiarity with inventory management and budgeting processes
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Additional Information
What is in it for you:
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Employee benefit card offering discounted Accor rates worldwide
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Learning programs through our academies
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Opportunity to develop your talent and grow within your property and across the world
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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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Let your passion shine
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We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.