Assistant General Manager

Assistant Manager – Aqua-Tots Swim School

(Swim School Manager, Operations Manager, Aquatics Manager)

Location: Richardson, TX Job Type: Full-Time Pay Range: $40,000-$45,000 Schedule: Flexible availability required, including afternoons/evenings and weekends to meet the needs of the school and season.

Benefits

• Health Insurance w/ HSA & FSA options

• Employer-paid dental and vision

• 401(k) with company match

• Paid Time Off (PTO)

• Parental Leave

• Employee discount on lessons

• This role leads team development, customer experience, sales growth, and daily swim school operations to ensure families receive world-class swim lessons in a safe and welcoming environment.

• Welcome to Aqua-Tots!

• At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life.

• Are you looking for a company that invests in its leaders and promotes growth from within?

• Do you thrive in a mission-driven culture where your work makes a difference every day?

• If so, you may be exactly who we’re looking for. The right leader will be welcoming, enthusiastic, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold.

What You’ll Do

• Support School Operations – Partner with the General Manager to help oversee daily school operations, maintain facility and brand standards, and ensure the pool, deck, and front office operate smoothly.

• Lead Front Desk & Aquatics Teams – Provide leadership and support to Front Desk teammates and Aquatic leadership to ensure consistent service, communication, and team accountability.

• Drive Customer Experience & Sales – Help maintain high customer engagement by educating families on the Aqua-Tots Learn to Swim program, supporting enrollment conversations, and ensuring a positive experience for every family.

• Manage Scheduling & Coverage – Support team scheduling and daily coverage to ensure proper staffing for swim lessons and front office operations.

• Coach & Develop Teammates – Assist with hiring, training, mentoring, and evaluating teammates while helping maintain a positive, high-performing team culture.

• Monitor Quality & Consistency – Ensure swim lessons, customer interactions, and facility standards consistently reflect the Aqua-Tots brand and experience.

• Support School Performance – Assist the General Manager in tracking sales performance, monitoring customer feedback, and supporting operational initiatives that help the school grow.

• What We’re Looking For

• 1+ years of management experience (operations, hospitality, education, or retail preferred)

• Strong customer service and people leadership skills

• Someone who thrives on building teams, solving problems, and creating positive experiences

• Flexible availability to meet the needs of the school

• High School diploma or GED required; Bachelor’s degree preferred

• CPR certified & Certified Pool Operator (CPO) license (or willing to obtain — we’ll provide training)

• Ready to Dive In?

• If you're ready to lead with purpose, inspire a team, and make a lasting impact on families in your community, apply today to become a Assistant General Manager at Aqua-Tots Swim Schools!

• Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization.