Assistant Facilities Manager

Assistant Facilities Manager

What this job involves:

As the Assistant Facilities Manager for our Omnicom account, you will serve as the principal operational lead responsible for the end-to-end delivery of integrated facilities management services at a prestigious Work Dynamics client site. You'll drive operational excellence, financial performance, and business continuity while building and developing a high-performing FM team and maintaining trusted relationships with client stakeholders at every level. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll draw on that network as you lead the operating model on site, promote diversity and inclusion, support ESG objectives, and champion a proactive health and safety culture. This is a role for someone who combines strategic vision with hands-on operational expertise and a genuine passion for service excellence in complex environments. We believe the most effective teams are built when everyone is empowered to thrive, and you'll be equipped with the resources, mentorship, and autonomy to grow your career while making a tangible impact for one of the world's leading marketing and communications companies.

What your day-to-day will look like:

• Execute comprehensive work order management using advanced CAFM systems, ensuring completion rates stay within SLA parameters
• Provide expert-level customer service to C-suite executives and senior client stakeholders, upholding JLL's reputation for excellence
• Support P&L management, cost optimization initiatives, and vendor performance to meet the client's savings and financial KPIs
• Lead and record sustainability practices, including energy management, waste reduction, BMS optimization, and green cleaning protocols
• Assist in emergency response coordination, business continuity planning, and incident reporting
• Maintain compliance documentation and regulatory reporting to ensure audit readiness
• Foster a culture of collaboration, innovation, and continuous improvement across the on-site team

Required qualifications:

• HS diploma or GED
• 2+ years of progressive experience in corporate real estate services or facilities management, with demonstrable operational expertise.
• Progressive experience in corporate real estate services or facilities management, with demonstrable operational expertise
• Proven track record managing complex, service-driven operations with multiple stakeholders
• Solid financial acumen, including experience with budgets, vendor management, and cost optimization programs
• Bachelor's degree in Business Administration, Engineering, Operations Management, or a related field (or equivalent experience)
• Strong communication and relationship-management skills, with the ability to influence without direct authority
• Knowledge of building automation systems, energy management, and sustainability frameworks
• Ability to lead and develop a team while maintaining day-to-day accountability for site performance

Preferred qualifications:

• Experience with CAFM or CMMS platforms (Nuvolo experience a plus)
• Background supporting major corporate relocations, renovations, or change management initiatives
• Familiarity with HSSE standards and experience embedding health and safety culture within an operations team
• Exposure to IoT implementation, smart building technologies, or digital transformation initiatives
• Experience working within a client-facing account team supporting a large, multi-site corporate client
• Relevant certification or coursework toward CFM, FMA, or similar facilities management credentials

Location: Austin, TX

Schedule: M-F Morning shift

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location

On-site –Dallas, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

JLL uses AI to analyze applications; this description can omit.

Equal Employment Opportunity policy statements and accommodations information are included.