Assistant Director Residence Life & Housing (SUA2)

Assistant Director Residence Life & Housing (SUA2)

Posting Summary

Job Title Assistant Director Residence Life & Housing (SUA2)

Type of Employment Full Time

Bargaining Unit SCUPA

FLSA Exempt

Salary Range Pay range 38

Position Classification

Department Edinboro Residence Life and Housing

Benefits

• Benefits Summary Link

• Posting Text

• Job Summary / Basic Function

• Foster growth and student development within the residential community conducive to their academic goals and supportive of the academic mission of Pennsylvania West University.

• Provide leadership for maintaining a quiet, safe, and comfortable living environment through application of student development practices.

• Provide leadership for the development, implementation, and evaluation of the residential building’s educational and social programming.

• Facilitate community meetings for students within the area and provide area programming within the halls assigned.

• Conduct formal and informal assessments to determine the changing requests and interests of residents.

• Assist with the assigned Living Learning Communities (LLC) within the residential area.

• Collaborate with faculty and staff assigned to the LLC to provide intentional themed programming, support and opportunities.

• Appropriately respond to student concerns and behaviors.

• Consistently enforce University policies, procedures, rules, and regulations and respond promptly to situations that need addressed.

• Provide leadership for staff in responding to university policy violations and providing an educational response to reduce repeat violations.

• Advise and educate students regarding University policies, procedures, rules, and regulations through individual judicial conferences, and referring students to the Dean of Students and Health and Wellness as appropriate.

• Advise, confer, and offer appropriate referrals for students who exhibit academic and personal concerns.

• Respond promptly to community and roommate concerns.

• Assist with mediations and other forms of conflict resolution for residential students.

• Provide supervision to Community Assistants and Graduate Assistants.

• Provide developmental supervision through weekly/biweekly 1:1 and staff meetings for Community Assistants and Graduate Assistants.

• Provide direction for Community Assistants and Graduate Assistants in crisis intervention and conflict management. Assume back-up responsibility to assist with crises and emergencies.

• Supervises Graduate Assistants to accomplish administrative duties associated with the day-to-day operations of the residence halls including, but not limited to, reports, room assignments, check-in/out procedures, occupancy records, key control and inventory, assessing charges for damages and/or lost keys and other administrative aspects associated with all operations.

• Coordinates the scheduling of graduate and undergraduate personnel in the residence halls to ensure adequate coverage is maintained to address routine as well as potential special needs for hall coverage.

• Provide leadership for staff to initiate, implement, and evaluate developmental and community building programs in support of the academic mission, and which are conducive to the development of connections between and among residents.

• Provide individual development and support for staff through employee discipline and periodic performance reviews, both formal in informal.

• Approve payroll for student staff.

• Assist with the Community Assistant and Graduate Assistant hiring process.

• Assist in the development of strategies to recruit and retain a diverse staff.

• Assist with the Community Assistant and Graduate Assistant training at the beginning of the semesters and semester in-services.

• Assist with the new CA/GA support training throughout the academic year.

• Assist with programming assessment and monitoring of program evaluation forms.

• Coordinate services and programs in support of university retention efforts.

• Maintain residential hall administrative and office operations in residence halls.

• Create a professional, friendly and effective customer service driven operational model for the residential hall(s).

• Assist in the development of educational materials and manuals for Community Assistants and Graduate Assistant staff.

• Supervise Community Assistants, Graduate Assistant and student office staff to complete administrative tasks necessary for the operation of residential hall offices.

• Ensure the fulfillment of the housing contract by residents within residential communities.

• Coordinate room changes and room consolidations when necessary for residential communities.

• Enforce and monitor policies and procedures that affect the residential community and office operation.

• Develop and maintain an office hours schedule to meet the needs of the residential communities and Residence Life and Housing.

• Maintain an accurate inventory of all equipment within the residential office and submit requests to the Residence Life and Housing office when supplies are needed.

• Ensure reports, records, assessments, damage billing, and evaluations are submitted within established time frames.

• Work collaboratively with custodial, maintenance, public safety, and other offices and agencies to provide services, support, and programs for residents.

• Monitor the residential community assistant programming budget.

• Work with Computing Services/Campus IT to address all residential and telecommunications issues with the University system.

• Provide leadership, supervision and development for the student Community Assistants and Graduate Assistants.

• Be aware of problems, concerns, and issues related to the residential community office experience and explore possible solutions.

• Prepare all required reports, records and evaluations promptly and accurately as assigned.

• Assist Wellness with alcohol and drug programming and judicial concerns for Edinboro campus residents.

• Work with the Wellness staff to assist students that have violated university policies.

• Conduct Alcohol/Drug Education Programming BASICS/CASICS Workshops to all the students who have violated the Alcohol/Drug Policy or referred to the program.

• Assist with Alcohol and Other drug Prevention programming/activities for students.

• Complete all required annual trainings related to the BASICS/CASICS Workshops.

• Administer the judicial system for residents who reside within assigned areas and for other cases as assigned.

• Complete required judicial training related to judicial process in conjunction with the Dean of Students.

• Serve as the adjudication officer for cases at the first level and provide sanctioning and services to residents and students.

• Interpret residence hall policies and university regulations and policies, file reports promptly, and make appropriate referrals.

• Assist with the operation of the residential hall(s) facilities.

• Participates in regular building tours to check on facilities.

• Assume responsibility for articulating ongoing facility management needs within residential buildings.

• Make recommendations to the Associate Director of Residence Life and Housing at Edinboro for facility improvement projects.

• Review damages of the facilities reported by Community Assistants/Graduate Assistants and accesses appropriate charges based on Residence Life guideline and rates.

• Make recommendations to the Associate Director of Residence Life and Housing at Edinboro for the cyclical replacement of apartment unit assets, fixtures, floor coverings, window treatments and furnishings.

• Work with the Associate Director of Residence Life and Housing at Edinboro to establish long-term goals for facilities and assist in analyzing and prioritizing maintenance and renovations projects.

• Maintain an accurate inventory of all furniture within the apartment complex.

• Monitor work order system for trends and work with Facilities Department designed to streamline processes and educate students on their role in preventative maintenance.

• Work with Facilities Department designee to ensure student concerns are being addressed, loss of service is reduced to a minimum and communicate with students and staff on maintenance issues.

• Provide updates to residential hall staff manuals and training sessions for students and employees on facility issues and concerns.

• Coordinate, in collaboration with the Associate Director of Residence Life and Housing at Edinboro the residential building closing and opening procedures and processes.

• Complete Health and Safety Checks that assures suites and room safety concerns are being addressed and student learning occurs in the process.

• Oversee the custodial work in common areas to ensure facilities