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Assistant Director of Recruitment-Admissions

University of the Incarnate Word
On-site

About this role

Job title: Assistant Director of Recruitment-Admissions

About the Role

The Assistant Director of Recruitment-Admissions supports the Director and Associate Director of Admissions to expand outreach and recruit prospective first-time-in-college (FTIC) students. The primary focus is on UIW's Broadway Campus programs, with travel approximately 20% of the time. The position reports to the Associate Director of Freshman Admissions.

What You'll Do

  • Develop, implement, and evaluate new student recruitment and outreach initiatives and activities.
  • Establish relationships with external partners to promote the university.
  • Facilitate open communication between admissions counselors and high schools/community partners.
  • Lead recruitment outreach locally, regionally, and nationally to generate interest and increase applications; travel within the state.
  • Serve as the point-person for admissions counselors needing assistance with territory recruitment and management.
  • Coordinate strategic travel planning for recruitment.
  • Develop data reports and communicate progress to admissions counselors as territory managers.
  • Facilitate cooperative and collaborative relationships within the department and University community.
  • Provide leadership training and guidance to FTIC counselors.
  • Develop and update recruitment processes for admissions counselors and department standard operating procedures.
  • Oversee recruitment logistics and manage the admissions department travel calendar.
  • Ensure admissions counselors utilize CRM and recruiting tools/resources as territory managers.
  • Provide oversight of day-to-day operations of recruitment within the admissions department.
  • Assist prospective students and families with the admissions and enrollment process.
  • Oversee scheduling of recruitment activities and events with admissions counselors.
  • Communicate with internal and external constituents involved in recruitment-related programming.
  • Work with the Assistant Director of Campus Events to coordinate recruiting events and activities.
  • Coordinate participation with other University stakeholders for recruitment and enrollment events.
  • Develop recruitment strategies to meet enrollment goals; track/extract data to support a data-driven culture; design, coordinate and evaluate a comprehensive recruitment and yield plan.
  • Monitor recruitment activities; identify duplicate efforts; develop recruitment plans through market analysis, recruitment practices, and professional networking.
  • Manage a recruitment territory and travel to promote UIW, programs, and events.
  • Represent UIW at local, regional, and national fairs, conferences, receptions, virtual programming, and other off-site programs and events.
  • Support the Office of Admission in all other aspects of the student recruitment cycle.

What We're Looking For

  • Proficiency with Banner, BDM/Imaging systems, and CRM management systems.
  • Strong attention to detail and organizational skills.
  • Excellent communication and interpersonal skills to effectively lead.
  • Strong recruitment and customer service skills with a goal-oriented, self-motivated approach.
  • Ability to effectively gather data and build MS Excel reports.
  • Ability to multi-task and deliver work under tight deadlines.
  • Strong project management, time management, and planning skills.
  • Proficiency in Microsoft Office Outlook, Word, Excel and Teams (or equivalent).
  • Ability to manage difficult or emotional customer situations and respond promptly to customer needs.
  • Consistent punctuality and reliability in attending work and meetings.

Nice to Have

Compensation & Benefits

  • Comprehensive health, dental, and vision insurance; flexible spending accounts; paid holidays; vacation and sick leave.
  • UIW tuition waivers, tuition exchange programs, and Brainpower Connection discounts for employees and dependents.
  • 403(b) retirement plan with a 7% employer match and retirement health solution.
  • Employer-paid Life/AD&D, long-term disability, pet insurance, and an Employee Assistance Program (EAP).
  • Wellness programs and employee discount program; Public Service Loan Forgiveness (PSLF) eligibility and more.
  • Please refer to the Human Resources webpage for additional details on benefits and eligibility.

Compensation & Benefits

  • Benefits and eligibility details are provided by UIW; salary not disclosed in the posting.

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