Assistant Director of Food & Beverage

Assistant Director of Food & Beverage-InterContinental The Red Sea Resort

Job Summary

The Assistant Director of Food & Beverage supports the Food & Beverage Manager in the overall management and daily operation of the hotel’s Food & Beverage outlets. The role is responsible for ensuring high standards of guest service, operational efficiency, colleague performance, quality, and compliance with hotel and IHG standards.

Key Responsibilities

• Assistant Director of Food & Beverage in managing the daily operations of all Food & Beverage outlets.

• Ensure exceptional guest service and maintain high standards of hospitality at all times.

• Supervise and support Food & Beverage supervisors, team leaders, and colleagues.

• Monitor service standards, food quality, presentation, cleanliness, and overall outlet performance.

• Ensure compliance with hotel policies, IHG standards, health and safety regulations, and food hygiene requirements.

• Assist with staffing, scheduling, attendance, training, coaching, and performance management.

• Conduct regular outlet inspections and ensure operational standards are consistently maintained.

• Handle guest feedback and complaints professionally and ensure timely resolution.

• Assist in monitoring Food & Beverage revenue, costs, inventory, and departmental expenses.

• Support inventory control, stock-taking, ordering, and proper storage of Food & Beverage items.

• Coordinate with Kitchen, Front Office, Housekeeping, Engineering, Finance, and other departments to ensure smooth operations.

• Assist in planning and executing events, functions, promotions, and special guest experiences.

• Monitor colleague adherence to grooming, service, and professional standards.

• Prepare and review operational reports and provide feedback to the Food & Beverage Manager.

• Support the implementation of departmental goals, initiatives, and business strategies.

• Act as the Food & Beverage Manager in their absence when required.

• Perform any other duties and responsibilities assigned by management.

• Qualifications & Experience

• Bachelor’s degree or diploma in Hospitality Management, Food & Beverage Management, or a related field.

• Minimum of 3–5 years of relevant Food & Beverage experience, preferably within a luxury hotel or resort environment.

• Previous supervisory or management experience in Food & Beverage operations.

• Strong knowledge of Food & Beverage service standards and hotel operations.

• Excellent leadership, communication, and interpersonal skills.

• Strong organizational and problem-solving abilities.

• Good financial and cost-control awareness.

• Proficiency in English; additional languages are an advantage.

• Ability to work flexible shifts, weekends, and public holidays according to operational requirements.

• Key Competencies

• Leadership & Team Management

• Guest Focus

• Operational Excellence

• Communication Skills

• Problem Solving

• Cost & Revenue Awareness

• Planning & Organization

• Quality & Service Orientation

• Coaching & Development

• Attention to Detail

• Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.