About this role
Responsibilities
- managing systems
- processing applications
- training staff
Requirements
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Bachelor’s degree or equivalent
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2–3 years of admissions experience, and at least 2 years using Technolutions Slate. Requires CRM reporting
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HTML/CSS
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Graphic design
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Analytical
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Communication
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Organizational, and training skills
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Technical tools mentioned
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Technolutions SlateSlate PortalsHTMLCSSAdobe Creative CloudAdobe PhotoshopAdobe IllustratorAdobe InDesignMicrosoft Office
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Job description
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Position Title
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Assistant Director, Admission Operations/CRM
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Position Type
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Regular
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Job Number
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SA88424
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Full or Part Time
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full-time 40 hours weekly
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Fair Labor Standard Act Classification
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Exempt
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Anticipated Pay Range
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$83,000-$88,000
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Pay Range Information
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Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
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Job Description Summary
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The Assistant Director of Admission Operations/CRM assists the Director of Operations in developing and managing the Technolutions Slate system to support the Graduate and Undergraduate Admission counseling teams. Admission Operations creates and maintains applications, assists with the management of daily application processing, and overall maintenance of system functionality.
Responsibilities
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Liaison with the Strategic Marketing and Communications team
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Collaborate on the collection of leads in Slate related to marketing campaigns
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Facilitate the sharing of data related to the evaluation process of campaigns to aid in decision making for department and marketing partners.
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Create and maintain Slate applications and assist with management of integrated CAS applications
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Coordinate with Admission staff to plan annual changes
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Configure updates during Cycle Prep
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Assist with managing the processing of applications during the admission cycle
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Assist with managing set up of checklists and rules for application processing
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Create and maintain documentation
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Collaborate with Admission Communications and Admission Counseling teams
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Update and maintain Application Status Page configuration for applicants, admits, and incoming students.
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Explore new features and optimization opportunities through the use of Slate portals with various constituencies, including stud