About this role
Vacancy Details
ASSISTANT DESPATCH MANAGER - LOGISTICS B2B, LAGOS
THE JOB
- Coordinate loading and dispatch activities in line with standard processes and procedures.
- Monitor customer schedules and proactively plan deliveries to prevent stockouts.
- Supervise and manage the despatch team to prevent zero-value transactions.
- Engage registered transporters for truck allocation and optimize fleet usage.
- Minimize internal and external demurrage for dedicated trucks through efficient scheduling.
- Prepare and submit daily delivery loadout reports for tracking and analysis.
- Notify corporate and dealer customers, as well as the sales team, about deliveries.
- Ensure strict compliance with safety rules and regulations in all despatch activities.
- Evaluate dispatch performance metrics and implement continuous improvement strategies.
- Train and develop team members to enhance their skills and efficiency
THE PERSON MUST
- Communicate effectively in a multilingual and multicultural environment.
- Apply systematic thinking to solve problems and improve logistics efficiency.
- Demonstrate assertiveness and confidence in managing stakeholders.
- Manage programs and budgets effectively to optimize resources.
- Analyze data and leverage insights to enhance dispatch performance.
- Utilize advanced Microsoft Office Suite (Excel, PowerPoint, Outlook) for reporting and planning.
QUALIFICATION
- B.Sc. in Logistics, Supply Chain Management, Business Administration, or a related field.
EXPERIENCE
- Minimum of three (3) years of experience in logistics, dispatch, or supply chain operations
- Experience in the fast-moving consumer goods (FMCG) or manufacturing sector is an added advantage.