About this role
Job Summary
The Business Unit Lead is responsible for managing the day-to-day operations of the assigned business unit, ensuring operational efficiency, regulatory compliance, inventory integrity, excellent customer service, and team performance while driving business growth and stakeholder satisfaction.
Responsibilities
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Oversee daily business unit operations to ensure efficient service delivery and compliance with organizational standards.
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Lead, supervise, and develop team members to achieve operational excellence and high performance.
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Manage inventory planning, stock control, and resource utilization to ensure product availability and accuracy.
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Build and maintain strong relationships with customers, vendors, regulators, and internal stakeholders while resolving operational issues promptly.
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Monitor operational performance, prepare reports, and support audits, inspections, and continuous improvement initiatives.
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Key Performance Indicators (KPIs)
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Achieve 40% annual sales growth while maintaining a 10% operating expense ratio.
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Maintain 95% order fulfilment and inventory accuracy with a stock-out rate of 5% or less.
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Achieve at least 90% compliance audit and stakeholder satisfaction scores.
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Maintain a minimum of 85% patient satisfaction and team performance rating.
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Foster high employee engagement and continuous operational improvement.
Requirements
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Bachelor’s degree in Pharmacy, Pharmaceutical Sciences. Professional certification is an added advantage.
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Minimum of four (4) years’ experience in pharmacy management, healthcare services, or a similar leadership role.
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Strong knowledge of inventory management, regulatory compliance, budgeting, vendor management, and risk management.
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Proficiency in pharmacy management software, Microsoft Office applications, and data reporting tools.
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Demonstrated leadership, communication, problem-solving, and stakeholder management skills.
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MUST reside in Uwani, Sapele, Ibadan, Asaba or Abuja. NO accommodation is provided.
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MUST have a valid PCN License.