About this role
About the Role Assist Account Coordinator with sales operations order execution process for assigned sales accounts. This role provides high-level, high-touch service and order issue resolution for both cross-departmental/internal and external clients, with independent work or collaborative support from internal/external teams when necessary. What You'll Do
- Support order execution for assigned sales accounts as part of the sales operations team.
- Serve as a trusted contact to internal and external clients.
- Resolve order issues and coordinate cross-departmental collaboration, seeking assistance when needed.
- Demonstrate independence while leveraging collaborative support when beneficial.
- Maintain accurate records and ensure timely communication and processing. What We're Looking For
- Ability to become a trusted contact to internal and external clients.
- Self-starter who can work independently but also values teamwork.
- Strong verbal and written communication skills.
- Ability to build rapport at all levels with internal and external clients.
- High attention to detail and exceptional organizational skills.
- Excellent time management and multitasking abilities.
- Ability to adapt and react to quick changes.
- Ability to work independently on projects and under pressure. Nice to Have
- Alignment with AHEAD's culture of diversity and inclusion; interest in cross-department training and development. Compensation & Benefits
- India Employment Benefits include:
- Comprehensive health insurance coverage for employees, with options to extend to dependents
- Paid time off and company holidays, along with additional leave benefits as per policy
- Flexible work arrangements, supporting work-life balance
- Learning and development opportunities to support continuous growth and upskilling
- Employee wellness initiatives and programs focused on physical and mental well-being
- Retirement and statutory benefits in line with India regulations
- Inclusive and people-first culture, with a strong focus on collaboration and ownership