About this role
Job title: フィールドサービスエンジニア
About the Role In Kawasaki, you will install, align, and perform maintenance of semiconductor process equipment in customers' cleanrooms. For experienced candidates, you may also engage in process development and improvement activities.
What You'll Do
- Install, upgrade, and maintain semiconductor process equipment, following all safety procedures and prioritizing safety and quality.
- Communicate with customers to facilitate efficient and consistent support.
- Analyze equipment log data and generate reports for customers using MS PowerPoint, MS Word, and MS Excel.
- Maximize tool uptime and ensure installation and support of hardware issues.
- Manage new evaluation projects and take ownership of project success.
What We're Looking For
- 5+ years of experience as a field service engineer in a relevant industry.
- Strong communication skills to liaise with customers.
- Business-level Japanese (JLPT N2 or higher) and English reading/writing ability (approximately TOEIC 600).