About this role
ASC Service Coordinator (FWS) - 2026 - 2027
Job Description Summary The Academic Success Center (ASC) provides academic support across all majors and disciplines with the goal of helping students become engaged, self-sufficient learners who are confident in their abilities to reach their goals. ASC Service Coordinators work to provide an approachable, nurturing environment within the Academic Success Center. Their goal is to ensure all visitors feel welcomed, supported, and aware of ASC services provided for the campus community. During their shifts, Service Coordinators manage the ASC email account, answer the phone, ensure all appointments are running smoothly, monitor student employee presence in the space, and perform special projects such as organizing supplies, performing class visits, assisting ASC professional staff, and anything else to ensure effective ASC operations and customer service.
Specific Duties Monitor ASC Tutoring and Academic Coaching scheduling and appointments, ensuring appointments are booked appropriately and running smoothly Answer the ASC phone line and respond to and monitor the ASC email account, performing customer service for the ASC. In addition, point visitors to the correct professional staff members and/or units within the shared suite (Academic Advising, Admissions). Ensure that student employees are on time for their shifts and appointments, are in the correct spaces, and are working on their delegated tasks. Track and report late arrivals and/or no shows using established departmental procedures. Organize, clean, and monitor the ASC space, including the ASC supply closet. Perform inventory of supplies and make recommendations for supplies that need to be purchased. Perform other duties as assigned by the Director and/or ASC professional staff
Minimum Qualifications Communication skills: interact effectively with others, both written and verbally Excellent interpersonal and conflict resolution skills. Project management skills and accountability
Preferred Qualifications Familiarity with services offered by the Academic Success Center.
Benefits Summary Employees are eligible for the following benefits: One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours. University of La Verne Defined Contribution Retirement Plan – can contribute employee voluntary contributions, excluding wages derived from federal work study funds. In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne. Covered under the University of La Verne Workers Compensation Insurance.
Location
La Verne Main Campus
Physical Demands Summary The physical demands include the ability to sit, stand, walk, bend, and lift up to 20 pounds occasionally. Do the essential functions of this job require lifting? No If yes, list maximum weight and duration Describe work environment
Hiring Pay Rate Hourly Rate $16.90
Posting Detail Information Posting Number 2024-251546SE
Open Date 06/02/2026 Close Date 12/31/2026 Open Until Filled Yes Quick Link https://laverne.peopleadmin.com/postings/15399
Posting Specific Questions Required fields are indicated with an asterisk (*).
- How did you hear about this employment opportunity? HigherEdjobs.com AcademicCareers.com University of La Verne Website Referred by University of La Verne Employee Other Major / Degree Program? (Open Ended Question) Anticipated Graduation Date? (Open Ended Question) What talent and skills would you bring to this position? (Open Ended Question) How much Federal Work Study funding did you recieve? (Open Ended Question)
Applicant Documents Required Documents Resume Cover Letter
Optional Documents Transcripts Letter of Recommendation 1 Letter of Recommendation 2 Letter of Recommendation 3