Artisan (Electrical)

Artisan (Electrical) – Vosloorus, Gauteng

Job Description

Job Title: Artisan (Electrical).

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JOB

Location: Clinix Botshelong-Empilweni Private Hospital (Vosloorus).

Reports to: Site Technical Manager

Job Summary

To monitor, manage and maintain the technical department at a CHG hospital site. The incumbent is responsible for the maintenance of the equipment and facilities management and ensures the availability of all relevant machinery and equipment.

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REQUIREMENTS

Minimum Requirements:

• Electrical Diploma.
• National Trade Certificate.

Minimum Experience:

• 5 years’ experience.
• Hospital experience is non-negotiable.

Added Advantage:

• Project Management.

DELIVERABLES:

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• Job Description

• Healthcare

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• Conduct daily checks on all hospital machinery and equipment to ensure all are working well.

• Adhere to preventative maintenance schedules and recommend adjustments / changes where applicable.

• Ensure that jobs are carried out as per job card instructions.

• Perform new electrical installations and upgrades on existing machinery and equipment.

• Conduct daily routine preventative maintenance checks.

• Ensure compliance to maintenance protocols and standards.

• Ensure work performed / executed is per health and safety standards.

• Identify equipment deviations and report to hospital manager and line manager and ensure the appropriate remedial action has been taken.

• Conduct root cause analysis as it relates to recurring technical / mechanical failures.

• Ensure equipment maintenance and operations adhere to machinery regulations OHS act.

• Responsible for the drafting of the facility Plan.

• Oversee the repair, maintenance, installation of electrical machinery and equipment.

• Repair and maintenance of basic and industrial appliances.

• Is responsible for the overall reticulation of the facility.

• Implement, monitor and control technical and maintenance processes according to quality standards, policy, and compliance and governance requirements.

• Hospital Receptionist – Pretoria Central, Gauteng

• Job Description

Job Summary

To plan and coordinate the end-to-end management of reception and administrative tasks for the hospital in alignment with Group quality standards.

Minimum Qualifications and Experience:

Certification in Office Administration or Secretarial studies / NQF Level 5. Conflict resolution strategies Interpersonal skill 1-2 years in general office administration Oral Communication Written Communication Customer Service Computer literacy

Minimum Job Requirements:

• Answer, screen and direct the telephone/switchboard
• Ensure messages are relayed to the relevant individual
• Answer inquiries as needed or direct to individuals best able to assist
• Provide general and ad hoc administrative support as needed
• Greet and welcome staff, clients, service providers or visitors courteously
• Schedule appointments and organise meetings as needed
• Receive, sort and pack mail and deliveries
• Ensure common areas are equipped with required office supplies
• Monitor the use of office equipment and supplies and replenish as required
• Coordinate with maintenance for repairs when necessary
• Assist in the coordination of the drivers allocated to the hospital
• Deliver customer focused clerical assistance
• Work collaboratively with colleagues, build sound relationships and ensure good communications
• Take minutes during meetings and keep records
• Assist with filing
• Manage kitchen supply on a daily basis
• Comply with cost controls in order to achieve section budget
• Ensure any incurred costs are signed off by the head of the department

IT Contact Centre Officer – Sandton, Gauteng

Job Description

Company description: The Clinix Health Group (CHG) assists communities to live longer, healthier lives through the provision of quality and affordable healthcare. The group provides integrated world-class healthcare systems both internally and externally to the broader ecosystem as a trusted local citizen.

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Job Title : IT Contact Centre Officer

Location : Head Office

Reports to : IT Infrastructure and Service Delivery Manager

JOB SUMMARY

The IT Contact Centre Officer is responsible for providing efficient technical support to internal stakeholders across Clinix Health Group while ensuring effective management of IT service requests and procurement processes. The role serves as the primary liaison between IT and business users, ensuring that incidents, queries and requests are resolved within agreed service levels and that high standards of customer service are maintained.

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REQUIREMENTS

• Minimum Qualifications

• Grade 12 (Matric).

• An IT qualification or certification is advantageous.

• Minimum Experience

• Minimum 2 years’ experience working in a similar IT support environment.

• Experience managing and resolving technical queries and incidents.

• Experience providing customer-facing IT support services (experience within a healthcare or hospital environment is a distinct advantage).

• Basic knowledge of IT hardware, software, Microsoft 365, and network troubleshooting.

• Advantageous

• Previous IT helpdesk or service desk experience.

• Diploma in Information Technology.

• ITIL Foundation Certification.

• Exposure to healthcare operations environments and clinical software systems (e.g., Practice Management, EHR/EMR systems).

• Knowledge of IT procurement processes and vendor/supplier management.

• Key Competencies

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• Communication, customer service, and problem-solving skills.

• Understanding of IT service desk processes, ticket logging, escalation, and SLA management.

• Proficiency in Microsoft Office, particularly Excel, Outlook, and Word.

• Good administrative skills, including IT procurement coordination and supplier follow-ups.

• Ability to prioritise tasks, meet deadlines, and work effectively with IT teams and business stakeholders.

• Stakeholder Management (Clinical & Non-Clinical)

• ITIL Processes and Procedures

• Records and Information Management.

• Attention to Detail

• Resilience and ability to work under pressure

• DELIVERABLES

• Monitor and manage IT service requests, incidents, and queries via the ticketing system to ensure timely resolution.

• Provide telephonic, email, and remote desktop support to internal stakeholders (clinical and admin staff).

• Compile monthly IT reports, maintain accurate records, and submit supporting evidence for service delivery reporting, management reviews, and audits.

• Report on contact centre service levels (SLAs) on a daily, weekly, and monthly basis.

• Ensure accurate recording and communication of incoming and outgoing requests.

• Engage with IT team members regarding service delivery, prioritisation, and continuous improvement.

• Maintain IT Contact Centre standards and strict confidentiality requirements.

• Manage and support the Company’s Microsoft Office 365 applications and user accounts.

• Act as a liaison between IT and business stakeholders to understand requirements and recommend suitable solutions.

• Build and maintain productive relationships with internal and external stakeholders.

• Assist with IT procurement and supplier-related activities (hardware and software).

• Ensure timely resolution of stakeholder complaints and service requests.

• Identify cost-saving opportunities and contribute to waste reduction initiatives.

• Escalate risks and unresolved issues appropriately to Tier 2/3 support or management.

• Support the IT Operations team with ad hoc projects and operational requirements.

• Maintenance Assistant – Cullinan, Gauteng

• Job Description

JOB SUMMARY

Accountable for ensuring that hospital facilities are clean and in good operating conditions. The incumbent is accountable for performing general maintenance and repair of the building, grounds and equipment.

REQUIREMENTS

• Minimum Qualifications
• Grade 12
• Engineering N3

Minimum Experience:

• General maintenance experience.

• Sound knowledge of basic plumbing, carpentry and electrical wiring.

• The ability to safely operate hand and power tools

• Key Competencies

• Planning and organizing

• Teamwork

• Interactive Communication

• Attention to detail

• Problem Solving

• DELIVERABLES

• Complete minor repair work, including repairing of doors, frames and replacing light bulbs,sockets, switches and windows.

• Perfoming basic plumbing tasks, such as unclogging drains and fixing leaking faucets and toilets.

• Conducting inspections on control panels and electrical wiring to detect issues and immediately repair .

• Promptly respond to requests for emergency repairs and clean-ups.

• Povide support for internal and external audits.

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