Armed Security Response Team (SRT) Agent

Armed Security Response Team (SRT) Agent

Allied Universal Enhanced Protection Services is seeking a highly qualified, professional, and physically fit Armed Security Response Team (SRT) Agent to provide protective security services for a designated client in Boston, MA.

The SRT Agent operates in a dynamic, high-contact corporate security environment, protecting personnel, property, and organizational reputation through proactive threat detection, risk assessment, and rapid-response capabilities. The ideal candidate possesses strong operational judgment, emotional intelligence, excellent communication skills, and the ability to respond professionally to evolving security situations.

SRT Agents are expected to maintain a low-profile presence while remaining vigilant, observant, and prepared to communicate timely, accurate information to the appropriate security stakeholders. This position requires a strong commitment to professionalism, customer service, confidentiality, teamwork, and continuous operational readiness.

Essential Duties and Responsibilities

• Provide professional armed protection for designated personnel, property, and client interests.
• Maintain situational awareness and identify potential security threats, risks, and vulnerabilities.
• Conduct ongoing security assessments and implement appropriate protective measures.
• Perform static and mobile security assignments, including rapid-response duties as directed.
• Work collaboratively with cross-functional teams, client representatives, and security program stakeholders.
• Maintain regular communication with SRT management and provide timely operational updates.
• Safeguard sensitive information, personnel, facilities, and confidential client matters.
• Follow established procedures, contractual requirements, and the designated Statement of Work (SOW).
• Participate in ongoing training, operational readiness activities, and professional development.
• Coordinate with local law enforcement and relevant emergency responders when appropriate.
• Operate motor vehicles safely and in compliance with applicable laws and organizational policies.
• Prepare accurate daily activity logs, incident reports, and after-action reports.
• Provide guidance, coaching, and mentoring to unarmed security personnel regarding professional security practices.
• Support a culture of de-escalation, conflict resolution, customer service, and continuous improvement.

Minimum Qualifications and Requirements Applicants must meet the following requirements:

• Be a U.S. citizen.
• Possess a high school diploma or equivalent.
• Have a valid U.S. driver's license and a clean driving record.
• Have a minimum of five years of relevant experience in law enforcement, the military, or armed security.
• Demonstrate strong knowledge of security operations, threat assessment, and protective security practices.
• Demonstrate a high level of handgun proficiency and meet all applicable firearms qualification requirements.
• Hold current First Aid, CPR, and AED certifications.
• Be able to obtain and maintain all required California security registrations, permits, firearms credentials, and other applicable licenses.
• Maintain the physical fitness, professional appearance, and operational readiness necessary to perform assigned duties.
• Be available to work scheduled 8-hour shifts and accommodate nights, weekends, holidays, and schedule changes when required.
• Demonstrate excellent written and verbal communication, analytical thinking, and report-writing skills.
• Possess working knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint.
• Demonstrate integrity, sound judgment, discretion, reliability, and the ability to protect confidential information.

Special Qualifications Successful candidates will demonstrate the ability to:

• Provide professional guidance, tactical oversight, coaching, and mentoring to unarmed security personnel.
• Communicate effectively with corporate leadership, clients, colleagues, law enforcement, and other stakeholders.
• Exercise sound judgment and remain composed in stressful or rapidly changing situations.
• De-escalate conflicts through professional communication, crisis intervention, and appropriate problem-solving techniques.
• Balance security responsibilities with a diplomatic, service-oriented approach.
• Demonstrate emotional intelligence, adaptability, teamwork, leadership, and organizational discipline.
• Brief, explain, and reinforce security procedures and policies clearly and professionally.

Preferred Qualifications The following qualifications are highly desirable:

• Previous medical training beyond the minimum required certifications.
• Additional professional education, relevant training, or industry certifications.
• Experience in corporate security, executive protection, or other protective security assignments.
• Training or experience in de-escalation, crisis intervention, and community-oriented problem-solving.
• Foreign language proficiency.
• Experience preparing detailed incident documentation, operational summaries, and after-action reports.

Schedule and Work Environment This is a full-time position involving a minimum of five 8-hour shifts per week, generally Monday through Friday. While the primary schedule is weekday-based, operational requirements may necessitate work during evenings, nights, weekends, and holidays.

Candidates must be flexible, dependable, and prepared to perform both static and mobile security duties in a professional, client-facing environment.

Ideal Candidate The ideal candidate is a disciplined and service-oriented security professional who combines operational competence with excellent interpersonal skills. They understand that effective protective security requires more than physical readiness: it requires sound judgment, discretion, proactive observation, clear communication, teamwork, and the ability to build trust while maintaining a strong security posture.

Candidates should be committed to continuous learning, professional conduct, responsible decision-making, and delivering exceptional service to the client.

Equal Opportunity Allied Universal is committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws. Employment is subject to applicable licensing, background screening, firearms eligibility, and other position-specific requirements.

Interested candidates are encouraged to apply and demonstrate how their experience, training, and professional judgment align with the requirements of the Security Response Team.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.