About this role
The main purpose of this position is to on channel visitations to drive retailer awareness & turnaround on SIMs & Float while paying attention to visibility and merchandising at point of purchase for SSOs and cash agents.
Key Responsibilities
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- SSO & Agent Recruitment & Mapping - Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retails stores.
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- Call rate - Visit SSOs & Agents regularly using agreed route plans (beat plans).
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- Training and delivery of business tools - Provide all requisite tools for transactions at SSO & agent outlet and train SSOs and TKash Agents on processes
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- AML training and testing – Train agents on AML and SSOs on KYC process in relation to SIMREG
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- Float and stock cover and sales – monitor and effectively enforce 1.5x stock rule for agents and ensure SSOs have adequate stock SIMs for new registration and activations
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- Merchandising – Develop and maintain merchandising standards by availing merchandising materials at SSOs and Agent outlets.
Principal Outputs for this role:
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Outlet recruitment – Tkash, SSOs, ASOs
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Outlet management – retailer training, branding and output tracking
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Sales targets - Delivering assigned sales targets on Tkash, SSOs, gross additions and devices
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Product visibility (PICOS) - ensuring visibility at ASO, Tkash, SSO and retailer outlets
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Product availability - ensuring availability of Telecommunications products within the assigned markets.
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Reports - sharing reports as required.
Requirements
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Diploma or Bachelor’s Degree in Business, Marketing or related field
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At least 1 year experience in sales and distribution role in an FMCG or Telecommunications
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Customer focus
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Influencing and negotiation skills
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Networking and building partnerships
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Analytical thinking