Area Phone Business Manager

Area Phone Business Manager

Greenlight Planet is a multinational, for-profit business that designs, distributes, and finances solar-powered home energy products, with an underserved population in mind: the 1.3 billion global consumers for whom the old-fashioned electrical grid is either unavailable or too expensive.

Over a decade in business, the company is now a leading global brand in emerging markets across Asia and Sub-Saharan Africa. Greenlight’s Sun King products provide modern light and energy to 26 million people in more than 40 countries and have sold over 10.5 million products worldwide.

We are recruiting to fill the position below:

Job Title: Area Phone Business Manager

Location: Benin, Edo

Employment Type: Permanent - Full Time

Department: EasyBuy Direct Sales

Workplace type: Onsite

Reporting To: Phone Business Manager East Zone

About the Role

• The Area Phone Business Manager will drive PayGo phone sales and manage a network of commission-based agents within a defined area.
• The role owns agent recruitment, training, and assist; daily sales delivery; repayment quality; and inventory discipline; translating the phone business strategy into on-the-ground results in a fast-paced, device financing market.
• Success requires your ability to influence and convert the Area's Sun King agent network into a productive phone-selling strength, field execution, deep local market insight (urban and rural), and disciplined use of data.

Responsibilities

What you would be expected to do:

• Agent Acquisition & Development - recruit and onboard news agents from the open market and influence existing Sun King agent base to become phone selling agents. Ensure Litmos Phase 1 certification within 2 weeks; run biweekly table meetings to coach and shape their mindset and regular refreshers; enforce branding and sales standards.
• Sales & Productivity - deliver monthly unit targets; drive average agent productivity (units ÷ engaged selling agents) as the primary outcome; monitor portfolios weekly, follow up low performers, deploy micro-incentives; coordinate with Marketing on field activations.
• Portfolio & Collections - own quality of sales; coach on quality customer onboarding; weekly follow-up on defaulting customers through agents; manage FPD and PAR30; partner with Credit & Operations to minimise repossessions.
• Agent Engagement & Retention - defined weekly field-contact routine (visits, ride-alongs, coaching); track exit reasons and run retention actions; monthly recognition of top performers; engagement calls to inactive agents.
• Inventory & Compliance — maintain agent stock within variance tolerance; monthly audits and reconciliation; track all stock movements; accurate weekly reporting by deadline; zero tolerance for unethical practice.
• Compliance & Reporting — Submit accurate weekly reports by deadlines, Ensure full comp