About this role
Position Description
- The Area Business Manager (ABM) will directly manage a minimum of 5 Territory Sales Executives and support other FTEs within the business area, in meeting business area set goals and objectives, across all business channels – Retail, Partnership, PAYGO, and Collections.
Roles Responsibilities
- Oversee and manage the business revenue of all channels and operational activities of the entire business area under coverage (A-Z of area management).
- Responsible for onboarding and management of ECs, with the support f the TSEs.
- Customer management and retention drive.
- Giving direct support, supervision, and management of FTEs of the organisation across areas of coverage.
- Training of FTEs (TSEs) and contract staff [SEPs and ECs] across the business area
- Oversee activities of channel development, channel management, and TOMA across business areas.
- Delinquency management.
- Management of business partners, driving ROI and creating new business opportunities for the organisation.
- Support HR in recommending quality candidates for resource gap closure where necessary.
Requirements
Desired Skills and Experience:
- Channel management skills.
- Must possess a good knowledge of the business area under coverage
- FMCG/Telecom/Insurance/renewable energy industry within South East, South South, and North zones of Nigeria – a proper understanding of a particular region (having worked there) will be an added advantage
- Must possess a good passion for social enterprise and the development of people and the environment.
- Good coaching skill is very necessary.
- Good leadership and managerial skills from previous workplaces will be an added advantage.
- Excellent people-to-people skills
- Relevant industry knowledge in relation to the current role.
- Strong mindset for continuous improvement and meeting or exceeding business-set targets and goals.
- Must demonstrate complete discretion and confidentiality of business vital information.
- Must have good knowledge of computer applications, such as MS Word, Excel, PowerPoint presentations, etc.
- The candidate must demonstrate good problem-solving and decision-making skills.
Application Closing Date
Not Specified.