Arabic Interpreter

Job title: Arabic Interpreter

About the Role The Interpreter serves as a healthcare interpreter for patients and staff within Michigan Medicine Interpreter Services. In this role, you will convey healthcare information between monolingual speakers while ensuring full compliance with all Interpreter Services and University of Michigan Health System policies and procedures. You must adhere to HIPAA regulations regarding patient confidentiality and demonstrate competence in accordance with the National Council on Interpreting in Health Care National Standards of Practice and Code of Ethics. This position requires travel across the main hospital and satellite locations, including sites outside Washtenaw County. A valid driver's license and reliable transportation are required.

What You'll Do

• Facilitate language services for Limited English Proficient patients and English-speaking providers
• Provide sight translation and written translation of UMHS documents when required
• Document patient encounters in accordance with departmental standards
• Adhere to all UMHS and Interpreter Services policies
• Communicate Interpreter Services resources and protocols to staff and patients
• Follow the NCIHC National Standards of Practice and Code of Ethics
• Collaborate with colleagues to enhance team effectiveness
• Contribute to departmental projects and team initiatives
• Complete assigned tasks and additional duties as required

What We're Looking For

• High school diploma or equivalent
• Successful completion of a minimum 40-hour medical interpreter training program
• Successful completion of a departmental language proficiency and interpreting assessment
• Demonstrated fluency in English and an additional language, including the ability to accurately interpret complex medical information
• Physical ability to work on-site in a fast-paced healthcare environment, and to travel between Michigan Medicine locations
• Valid driver's license and reliable transportation

Nice to Have

• Associate's or Bachelor's degree in healthcare, language studies, interpreting, communications, or related field
• National interpreter certification through Certification Commission for Healthcare Interpreters or National Board of Certification for Medical Interpreters
• Previous experience interpreting in a healthcare setting
• Experience with multiple interpretation modalities (in-person, telephone, and video)
• Knowledge of medical terminology, anatomy, healthcare systems, and interpreter ethics and standards of practice
• Ability to interpret effectively in high-acuity, fast-paced healthcare environments, including inpatient, outpatient, procedural, emergency, and virtual settings
• Ability to work primarily in an on-site clinical environment with limited hybrid flexibility, while providing interpretation services across multiple modalities
• Strong interpersonal, communication, and cultural awareness skills
• Ability to work independently, exercise sound judgment, and maintain professionalism and confidentiality in sensitive situations
• Basic computer proficiency and ability to navigate electronic systems used in healthcare settings

Compensation & Benefits

• Free continuing education credits
• Career ladder with opportunities for advancement
• iPad, laptop, and necessary equipment provided
• Excellent medical, dental and vision coverage effective on your first day
• 2:1 retirement savings match
• Modes of Work: hybrid or remote options at the discretion of the hiring department
• Work Schedule: flexible schedule that supports early morning appointments