About this role
AR Credit Analyst
Grand Rapids, MI | $25–$28/hour
We are seeking an experienced Accounts Receivable Credit Analyst to support a fast-paced finance team. This role will focus on managing customer accounts, resolving payment issues, monitoring credit risk, and helping maintain strong cash flow.
Responsibilities
- Manage assigned customer accounts and resolve past-due balances
- Research payment discrepancies, deductions, and short payments
- Monitor customer accounts and portals to proactively address issues
- Communicate with Sales and Customer Service regarding account status
- Manage credit holds and releases as appropriate
- Provide invoices, credit memos, and account statements when needed
- Escalate collection issues when necessary
- Analyze credit information and financial data to evaluate customer risk
- Support department collection goals and performance metrics
Job Requirements
Qualifications
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3+ years of Accounts Receivable, Credit, or Collections experience
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Experience working in a high-volume accounting environment
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Strong analytical, communication, and problem-solving skills
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Intermediate Microsoft Office skills
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ERP system experience; Oracle or similar system experience preferred
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Ability to manage multiple priorities and follow through on account issues
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Contract positions
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Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment.
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Permanent placed employees
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Paid by and qualify for benefits in accordance with the policies of the hiring company.