AR/Collections Specialist

AR/Collections Specialist

We are looking for an AR/Collections Specialist to support an organization in Monmouth County, New Jersey through a Long-term Contract assignment. This position focuses on managing receivables for key client accounts, resolving payment-related issues, and delivering responsive service to both internal partners and external contacts. The ideal candidate is organized, detail-oriented, and comfortable balancing detailed account follow-up with administrative support in a fast-moving environment.

Responsibilities

• Manage collection activities for a designated portfolio of client accounts, with attention to timely follow-up and resolution.

• Investigate account questions from internal teams and external clients, providing accurate updates and clear communication.

• Review payment records to identify discrepancies and take appropriate steps to correct application issues.

• Keep detailed and current documentation of collection efforts, account status, and next actions in account notes.

• Address requests and escalations promptly while following established procedures for issue resolution.

• Communicate effectively by phone and email, handling sensitive financial information with discretion and confidentiality.

• Partner with internal departments to resolve obstacles that may delay payment and improve account progress.

• Provide dependable administrative assistance to the department while managing multiple priorities and deadlines.

• Maintain a customer-focused approach that supports positive client relationships and overall satisfaction.

• Bachelor’s degree in accounting, finance, business, or a related field is preferred.

• 3+ years of collections experience, ideally in a setting that emphasizes strong customer service.

• Background working in a high-volume corporate or specialized services environment is highly preferred.

• Experience supporting global clients or international account portfolios is an advantage.

• Proficiency with Microsoft Office applications, including strong working knowledge of Microsoft Excel.

• Ability to learn new processes quickly and work independently with minimal supervision.

• Strong multitasking, organization, and follow-through skills in a fast-paced environment.

• Exposure to billing processes and legal or law firm environments is a plus.

• Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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• All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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