About this role
Job title: Apprenticeship - Technical Support / Maintenance
About the Role We are seeking an apprentice for Diehl Metering to provide technical support to clients for metering equipment and related solutions. You will support users in operating maintenance-related systems, help diagnose faults with engineering teams, handle first-level support requests, and contribute to drafting procedures and sharing best practices. Location: Saint-Louis, France; entry level: Apprenticeship; work mode: onsite; full-time.
What You'll Do
- Ensure technical support for clients related to metering equipment and related solutions
- Guide users in taking and using systems related to maintenance activities
- Participate in diagnosing faults and malfunctions, in link with technical teams
- Take first-level support requests and direct complex cases to specialized teams
- Contribute to drafting procedures, technical materials and sharing best practices
What We're Looking For
- Preparation of a Bac+2 minimum in a technical field, ideally in industrial maintenance (BTS MS, BTS ATI)
- Good understanding of industrial environments and interest for resolving technical problems
- Customer service mindset and ease in communicating with different interlocutors
- Rigour, curiosity and analytical mind, with an additional interest in IT tools