Application support

Engineering Guadalajara Completamente remoto

Application support

Candidate will be responsible to provide L2/L3 Support, Monitor, and provide support to production streams and provide expert knowledge on all workflow designs for supported applications. Candidate should be able to troubleshoot (review, analyze and resolve) production issue including job failures, and be able to apply code fixes/patches on an as needed basis. Candidate will bring onboard new software version (upgrades) for NT Certification, Packaging and Deployment. Candidate should be able to work with Business partners directly to analyze and resolve their queries and ensure compliance to all controlled processes according to business and IT requirements. Develop and maintain a professional relationship with all stakeholders within IT and Business teams and provide support. Monitor and attend to all alerts and escalate production issues as needed to relevant teams and management.

remote

advance english

Client

Engineering

Estado remoto

Completamente remoto

Cliente

Hexaware

Acerca de Valce Talent Solutions

We help our clients enhance their talent attraction capacities, especially in technological profiles.

We constantly innovate and actively seek to find the best solutions for clients and professionals. We understand the needs of our customers and aim to be the industry specialists.

We offer consulting services to technology companies in various areas, including IT, software development, cybersecurity, and project management. Our employees are the reason for the company's existence, and their satisfaction translates into that of our customers.

Fundada en

2016

Compañeros 24

Engineering

Guadalajara Completamente remoto

Application support