Application Support Officer, Stanbic IBTC Asset Management Limited

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

The Application Support Officer is to ensure that all electronic and digital channels in the production environment are available and useable by customers 24/7. He/She ensures that all applications within his domain are available and useable by customers 24/7. He/She will also responsible for providing insights/foresights to the business through script writing using business intelligent/ user-interpretable tools to ensure the business is well informed of its operations. Support the organisation's software applications by helping to resolve technical issues and troubleshooting problems. Assist in maintaining system performance, security, and stability. Support system upgrades and monitor application health to ensure the applications run smoothly and efficiently.

Qualifications

• First degree in IT and Computer Sciences or related discipline
• Professional Certifications (Ms SQL, Advance script writing, AIX/Unix/Ubuntu, Basic Financial knowledge, .NET programming etc.) will be an added advantage.
• Minimum of 3 years Application Support experience in the financial sector

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches

• Articulating Information

• Checking Things

• Documenting Facts

• Embracing Change

• Following Procedures

• Interpreting Data

• Producing Output

• Taking Action

• Team Working

• Thinking Positively

• Upholding Standards Technical Competencies:

• Application Support

• Business Analysis Environments and Perspectives

• Business Continuity and Disaster Recovery Planning

• Continuous Deployment

• Database Administration

• Project Management (Project Mgmt)

• Stakeholder Management

• Testing (unit, regression, integration)