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Application Support Manager

Santander
onsite
Hong Kong Posted Aug 31, 2026

About this role

Application Support Manager, Asia Pacific

Responsible for Change the bank execution activities related to critical business applications used in the Asia branches across different business areas Markets and Banking mainly and down streams. Be the liaison between local user groups and the global teams and suppliers. Provide escalation and follow-up with various local and global teams.

Key Responsibilities

  • Cross function managing and coordinating supplier and internal relationships with the HO office.
  • Coordinate the Projects execution with Madrid when changes are required.
  • Provide weekly and monthly release reports for management review.
  • Escalate and follow up on project risk application issues.
  • Define release content based on the service request backlog.

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