Application Support Engineer - Trading Floor

Hong Kong, Hong Kong

Application Support Engineer - Trading Floor

Job Description:

Our client, a leading proprietary trading firm is looking for a Trading Support Engineer to join its high-performing technology team in Hong Kong. This is a hands-on, fast-paced role supporting cutting-edge trading systems across Asian markets.

What You'll Do

• Own critical incidents by identifying root causes, mitigating impact, and leading post-mortem reviews to prevent recurrence.
• Ensure the seamless operation of distributed, multi-server trading systems.
• Be the go-to expert for traders by providing hands-on trade floor support and direct application assistance.
• Oversee UAT coordination and production software releases to maintain stability and performance.
• Collaborate with Operations and Development teams to troubleshoot and resolve complex production issues.
• Design and implement robust monitoring and logging solutions, enhancing system reliability and visibility.
• Automate and optimize workflows, developing scripts and tools to drive operational excellence.
• Drive continuous improvement by proactively identifying gaps and suggesting better processes or tools.
• Engage in occasional after-hours support and testing as required to ensure smooth operations.

What You Bring:

• A degree in Computer Science or a related discipline.

• At least 3 years of experience in a trading support or similar technical role.

• Proficiency with Linux environments and scripting languages (e.g., Python, Perl, or PHP).

• A proven track record of driving change and delivering results in a collaborative environment.

• Exceptional communication skills in English, both written and verbal.

• A passion for automation and building scalable, standards-based solutions.

• Strong interpersonal skills with the ability to thrive in a fast-paced trading environment.

• Why Join our client?

• Be part of a high-performing team that values your voice and encourages innovation.

• Experience a flat organizational structure with direct access to leadership and decision-makers.

• Enjoy a work-life balance in a collaborative, multi-cultural environment.

• Work on challenging projects that push your technical expertise and problem-solving skills.

• Access a fully stocked kitchen for breakfast and lunch, so you're always fueled for success.

• Benefit from an attractive compensation package, including a discretionary bonus.

Required Skills

• Trading

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