About this role
Job title: Application Engineer - Field Service
About the Role This Application Engineer - Field Service provides technical field support for Stanley Black & Decker equipment. You will diagnose, repair, install, and optimize systems at customer sites, with remote work options from Michigan. This role partners with customers, sales, and service teams to ensure equipment performance and uptime.
What You'll Do
- Diagnose and repair electrical and mechanical systems on-site and remotely to restore equipment performance.
- Install, calibrate, and commission equipment at customer sites in Michigan and nearby regions.
- Provide training and hands-on support to customers and field technicians.
- Escalate complex issues to engineering and drive root-cause analysis with clear documentation.
- Maintain accurate service records, safety compliance, and preventative maintenance plans.
What We're Looking For
- Bachelor's degree in engineering or related technical field, or equivalent practical experience.
- 3+ years of field service or applications engineering experience with industrial equipment.
- Strong problem-solving, communication, and customer-facing skills.
- Ability to work independently, manage multiple priorities, and travel as required.
- Knowledge of electrical, pneumatic, hydraulic, or mechanical systems; familiarity with instrumentation and controls.
- Willingness to learn and apply product-specific best practices and safety standards.
Nice to Have
- Experience with industrial automation, robotics, CAD tools, or ERP systems.
- Familiarity with Stanley Black & Decker products and service processes.
- Lean or continuous improvement mindset.
Compensation & Benefits
- Salary and benefits not disclosed in the posting.