About this role
About the Role
The Application Engineer will be responsible for customer-facing technical engagement across the product lifecycle, ensuring successful design-in, deployment, and adoption of PCS solutions within Corning Optical Communications. This role collaborates with Sales, Product, and Manufacturing to deliver tailored technical guidance and drive rapid issue resolution. What You'll Do
- Support customer co-design activities, field trials, and product evaluations
- Complete on-site investigations of technical and product issues raised by customers
- Act as the primary means of field remediation to resolve technical and quality issues at customer sites
- Support sales demonstrations/presentations at customer sites and trade shows
- Perform training, troubleshooting and field support as needed to ensure successful adoption
- Conduct product evaluations on both Corning and competitor products to support design-in and customer decision-making
- Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing
- Provide technical recommendations and feedback to Sales, Product Line Management, and Manufacturing to solve quality and/or field related issues
- Travel to manufacturing facilities when needed to support cross-functional issue resolution and share customer feedback and technical insights from the field What We're Looking For
- Bachelor’s Degree – Engineering, Applied Science, or equivalent demonstrated experience
- Minimum of 3 years’ experience in optical fibers and connectivity
- Ease with frequent customer interactions at technical level, comprehend needs, convey value
- Work independently with little supervision. Interface and communicate effectively with all levels of personnel, internal and external Nice to Have
- Technical writing ability, with emphasis on effective presentation of detailed concepts
- Proficient in Microsoft Office Word and Excel
- Knowledge of Corning Optical Communications products Compensation & Benefits
- Not specified in posting