About this role

Job Description

About the Role

This is a fantastic opportunity for an experienced commercial Account Development Director who has prior experience generating new revenue from existing clients. Taking direct accountability for 3-5 major global clients headquartered in Japan, the Account Development Director combines an excellent knowledge of the FMCG industry and a deep understanding of NielsenIQ products and services. You will be responsible for aligning key customer priorities and insights with NielsenIQ’s capabilities, identifying and converting opportunities to deepen commercial relationships and drive additional revenue.

You will develop and maintain effective relationships with individuals and teams both internally and with the clients, to provide best-in-class NielsenIQ/client commercial partnerships. Need to engage at all levels and work successfully across a matrixed organization structure, fully leveraging the service model.

The successful candidate will build a multi-year growth strategy, deepen relationships across Japan HQ and priority global markets, and transform individual engagements into broader, multi-solution and long-term strategic partnerships

You will report to Executive Director, APAC Regional Account Director in charge of multi-national clients.

You will collaborate with Global Account Director(s) for the clients headquartered in Japan, who manage the clients’ global businesses, mostly in markets outside of APAC.

Key Responsibilities

Drive Revenue Growth for APAC
Own the APAC account growth plan, revenue ambition, pipeline and commercial performance.
Identify whitespace opportunities across markets, business units, brands and buying centers.
Build and convert a strong pipeline of high-value, multi-solution and multi-market opportunities.
Increase share of wallet and develop a clear multi-year growth roadmap.
Expand & Deepen Stakeholder Engagement
Be the single point of contact for client liaison for Japan HQ and APAC markets, multi-country query management by leveraging the right associates in NIQ across customer success, operations, solution experts etc. to engender client trust
Build a strong stakeholder network across Japan HQ and key international markets.
Develop trusted-advisor relationships with senior executives, decision-makers and budget owners.
Expand engagement into new functions, business units and buying centers.
Establish effective executive governance and regular strategic business reviews.
Accelerate Insights, Innovation & Analytics Penetration
Drive increased penetration of Consumer Insights, Innovation, Analytics and retail data capabilities.
Translate client business priorities into integrated solutions and insights rather than individualized silos
Partner with solution experts to proactively bring new thinking, capabilities and propositions to the client.
Create systematic cross-sell and up-sell opportunities across the account.
Drive Repeat & Recurring Business
Convert successful engagements into repeatable, scalable and recurring programs.
Proactively manage renewals and expand the scope, geography and duration of existing relationships.
Turn ad-hoc projects into larger strategic programs, multi-country engagements and longer-term partnerships.
Lead Accounts Globally, focusing on APAC
Act as the single commercial orchestrator across countries, solutions and internal teams, focusing on Japan HQ engagement and APAC business.
Maintain the Regional Account Plan and align teams around common priorities and opportunities.
Mobilize the best global expertise against client needs and ensure strong execution across markets.
Represent and advocate for the NielsenIQ brand through client events to unlock opportunities
Measures of Success
Revenue: Delivery of account revenue, growth and pipeline objectives for APAC.
Penetration: Increased Consumer Insights, Innovation, Analytics revenue and share of wallet.
Stakeholders: Broader and deeper senior stakeholder relationships across Japan HQ and global markets.
Expansion: Growth across new buying centers, markets and solutions.
Repeat Business: Strong retention, renewals and conversion of projects into recurring or longer-term engagements.

Qualifications

12+ years' experience in consumer insights, analytics, consulting or B2B professional services, including strategic account leadership.
Demonstrated track record of growing large, complex client relationships and delivering revenue growth.
Collaborative mindset, entrepreneurial spirit, ability to work in a fast-changing environment and engage with client stakeholders are key
Ability to lead cross-functional and cross-market teams in a matrix environment.
Experience working with Japanese-headquartered multinational organizations and navigating Japanese business culture is highly desirable.
Native Japanese and fluent English language capability is mandatory

Additional Information

Our Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP) NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

APAC Regional Account Director | Japanese Strategic Accounts - FMCG