About this role
AP Operations Lead
The AP Operations Lead is responsible for the end-to-end ownership, governance, and performance of the Accounts Payable function, ensuring accurate, timely, and compliant processing of supplier invoices and payments. This role serves as the primary point of accountability for AP operations, including invoice workflow management, escalations, reconciliations, month-end close activities, and service level performance. The AP Operations Lead partners closely with stakeholders across the business to resolve issues, strengthen internal controls, and deliver a positive supplier experience. The role monitors operational metrics, drives process improvements, and identifies opportunities for automation and efficiency. As the functional owner of AP, this position ensures operational excellence while supporting the company's greater financial, compliance, and reporting objectives.
What You'll Do
- Own the end-to-end Accounts Payable process, ensuring timely and accurate processing of invoices and vendor payments.
- Monitor invoice processing queues, manage exception handling, and drive resolution of aged or outstanding invoices.
- Set up and maintain vendor records and master data.
- Support month-end close activities related to Accounts Payable.
- Review and reconcile AP-related general ledger accounts and partner with Accounting to ensure accurate financial reporting.
- Serve as the primary escalation point for suppliers and internal business stakeholders regarding AP-related issues.
- Develop, maintain, and improve Accounts Payable policies, procedures, and training materials.
- Analyze Accounts Payable performance metrics to identify trends, root causes, and opportunities for improvement.
- Support data-driven decision-making through reporting and operational analysis.
- Lead process improvement initiatives focused on automation, efficiency, scalability, and operational excellence.
- Serve as the subject matter expert for Accounts Payable systems and tools.
- Partner with IT and external vendors to design, test, implement, and optimize system enhancements and integrations.
- Stay informed on emerging Accounts Pay