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AP and T&E Senior Analyst (Mandarin)

Copeland
Quezon City, Manila, Philippines
Hybrid

About this role

Job title: AP and T&E Senior Analyst (Mandarin)

About the Role We are seeking a highly skilled AP and T&E Senior Analyst within our Global Business Services (GBS). This role will oversee operations of a small team within Accounts Payable and Expense, ensuring accurate invoice processing, timely payments, and policy-compliant employee expenses across the organization.

What You'll Do

  • Oversee daily operations of a 2–7 member AP & T&E team within Accounts Payable and Expense.
  • Support establishment and maintenance of a stringent control environment aligned with internal controls framework and global policy.
  • Supervise and assist with invoice processing to ensure bills and employee reimbursements are settled accurately and on time.
  • Communicate with internal and external stakeholders to resolve escalated invoice discrepancies.
  • Review payment proposals for electronic transfers, checks, and wires, in line with global policy.
  • Resolve escalated payment issues in collaboration with internal and external stakeholders.
  • Address escalated AP inquiries from vendors and internal teams.
  • Lead developing and communicating AP reports as requested by the AP and T&E Manager.
  • Manage the audit of employee expense reports using Concur; perform periodic expense compliance audits.
  • Develop and maintain training materials and resources for employees regarding expense policies and procedures.
  • Evaluate periodic reports from Concur to provide KPIs and drive continuous improvement of expense reimbursement processes.
  • Train, mentor, and assess the performance of AP and T&E analysts.
  • Foster and maintain strong relationships with vendors and other stakeholders.

What We're Looking For

  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
  • 4–7 years of relevant experience in accounts payable, expense auditing, or financial management.
  • Highly detail-oriented with the ability to work under tight deadlines in a high-volume, fast-paced environment.
  • Strong leadership and communication skills.
  • Fast learner of technology and coachable.
  • Technical: Proficiency with Microsoft Office Suite; familiarity with financial software and Oracle; solid understanding of payables and expense processes and best practices.
  • Languages: English fluency and Mandarin proficiency (spoken and written).

Nice to Have

  • Master’s degree or Chartered Accountant designation.

Compensation & Benefits

  • Salary: Not disclosed; flexible and competitive benefits plans.
  • Benefits: Flexible time off plans, paid parental leave (maternal and paternal), vacation and holiday leave.
  • Our commitment to inclusion & belonging; we foster a culture of openness, collaboration, and career development throughout onboarding and leadership.

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