About this role
About the Role An Application Support Engineer within Accenture Flex will act as a software detective, identifying and solving issues across multiple components of critical business systems. You will be a subject matter expert who collaborates with cross-functional teams to drive efficient issue resolution and contribute to improvements in system reliability and performance. What You'll Do
- Develop deep expertise in troubleshooting complex software issues and delivering timely resolutions.
- Provide solutions to problems for your immediate team and across multiple teams.
- Support and guide colleagues by sharing knowledge and best practices within the team.
- Contribute to the design and implementation of improvements that enhance system reliability and performance.
- Collaborate with cross-functional teams to align support activities with business objectives and technical requirements.
- Analyze recurring problems to identify root causes and propose sustainable solutions. What We're Looking For
- Minimum 5 years of work experience.
- Advanced proficiency in Angular.
- Advanced proficiency in Spring Boot (Java).
- Minimum associate degree.
- Preferred: Advanced proficiency in Application Remediation, Engineering Support, and Java.
- Preferred: Bank experience. Compensation & Benefits
- Hourly salary range: USD 40 to 50.
- Accenture Flex benefits include medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off.
- Onsite/remote arrangement: 60% onsite (3 days) and 40% remote (2 days) per week; 5 days of Time Away per calendar quarter.