About this role
Business Function
Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.
Responsibilities
- Provide administrative and sales support to Relationship Managers to facilitate client acquisition and relationship maintenance.
- Assist in executing client transactions, account opening, and financial portfolio reviews accurately.
- Address client queries promptly and professionally, ensuring a high level of customer satisfaction.
- Adhere to regulatory requirements, compliance standards, and internal bank policies.
- Coordinate with internal product partners and operations teams to resolve service issues.
Requirements
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University degree or equivalent professional qualification in Business, Finance, or a related discipline.
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Proven experience in a client-facing or support role within wealth management or consumer banking.
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Strong knowledge of banking products, operational procedures, and financial regulations.
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Excellent interpersonal and communication skills with a customer-centric mindset.
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Demonstrated ability to work effectively in a fast-paced team environment.
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Strong analytical, organizational, and problem-solving skills.
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Relevant regulatory licensing or certifications are highly advantageous.
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Apply Now
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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Location
City Hall Branch
Job:
Customer Service
Schedule:
Regular
Employee Status:
Full time